Customer Service Associate

Position Summary:

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons.

Essential Duties/Responsibilities:

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts

• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)

• Checks in and processes library materials as necessary

• Accepts and processes fines, fees, or...

Who We Are:

TickPick is a fast growing technology company that is reshaping the secondary ticket marketplace. Through a combination of software development, product innovation and best in class customer experience, we have saved our customers over $60 million in service fees.

Since our launch in 2011 we have sold over $1 billion in tickets, and for the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50.

If you are passionate about solving complex problems and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. We are building a diverse team, committed to providing the most innovative, transparent, and cost-effective ticket marketplace in the industry.

What You'll Do:

In this role, you'll respond to broker support inquiries while...

Goodyear Belts by Adventry Corp is looking for a motivated Logistics Associate and Customer Service Representative to join its team in the industrial and automotive industry. As a leading manufacturer and distributor of the Goodyear Belt brand, we are committed to delivering excellent products and services to our clients. Our company operates with energetic, dynamic, ambitious, and focused values, and we are looking for someone who can embody this spirit.

The Logistics Associate and customer service representative will play a crucial role in ensuring that our customers receive their orders in a timely and efficient manner. This person will work closely with our sales team, warehouse staff, and carriers to coordinate the shipping and delivery of our products, as well as providing exceptional customer service to our clients.

Responsibilities

• Manage and execute daily order processing for customers while continuously driving improvements in processing speed...

Digital Control Incorporated (DCI) is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI’s products are valued for their durable design, ease of use and uncompromising commitment to customer service.

DCI is seeking a Bilingual (Spanish) Technical Customer Service Associate in Kent, WA. If you are someone who takes initiative, and loves helping customers then DCI could be a perfect fit for you!

What you'll do:

• Be a part of a top tier customer service team assisting customers and helping to develop technical troubleshooting
• Assist with data entry and developing reports
...

OZ Digital LLC is seeking a Remote Customer Service Associate to join our team. As a Remote Customer Service Associate, you will be responsible for providing outstanding customer support and ensuring customer satisfaction. This is a remote position, allowing you to work from the comfort of your own home. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:

• Handle customer inquiries and provide solutions via phone, email, and chat.
• Assist customers in navigating through our products and services.
• Resolve customer issues and complaints in a timely and professional manner.
• Escalate complex issues to appropriate teams as needed.
• Maintain accurate and detailed customer records.
• Collaborate with cross-functional teams to address customer needs and improve processes.
• Stay updated on product knowledge and company policies.
...

Performance Optimal Health is a total health and wellness organization focused on empowering people to live better lives. Through our variety of services offered, we focus on the Four Pillars of Optimal Health – exercise, nutrition, recovery, and stress management. We have highly trained professionals that fit into all four categories, ultimately enhancing the client experience. Our brand focuses on quality over quantity and creating the best experience for each client.

As a Customer Service Associate at Performance Optimal Health, you will be an integral part of our Client Success Team. You will play a crucial role in ensuring that our clients have a positive experience throughout their health and wellness journey. We are looking for a passionate and service-oriented individual with excellent communication skills.

Responsibilities:

• Interact with clients in a friendly and professional manner, both in person and over the phone
• Assist...

Performance Optimal Health is a total health and wellness organization focused on empowering people to live better lives. Through our variety of services offered, we focus on the Four Pillars of Optimal Health – exercise, nutrition, recovery, and stress management. We have highly trained professionals that fit into all four categories, ultimately enhancing the client experience. Our brand focuses on quality over quantity and creating the best experience for each client.

As a Customer Service Associate at Performance Optimal Health, you will be an integral part of our Client Success Team. You will play a crucial role in ensuring that our clients have a positive experience throughout their health and wellness journey. We are looking for a passionate and service-oriented individual with excellent communication skills.

Responsibilities:

• Interact with clients in a friendly and professional manner, both in person and over the phone
• Assist...

Position Summary:

The Library Associate 3 role is the senior role in the Library Associate job family, is found in large library

locations (staff over 20) and may supervise Junior Library Associates. The primary responsibility is at the

circulation desk, providing excellent customer service handling and overseeing the opening of accounts,

placing holds, processing interlibrary loans, handling fines, processing lost materials and problem solving

patron accounts. A portion of the Library Associate 3 job may also be to plan and facilitate library

programs and/or volunteer coordination.

Essential Duties/Responsibilities:

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service to patrons by greeting, providing tours and assisting patrons in all

areas of the library

• Work closely with Librarians and library management...

First Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. From our Boston and Phoenix offices, we lend to and support our portfolio which has consistently grown 35% each year over the last five years. Our exponential growth also comes with financial stability as a company.

Here you will find hard-working coworkers that are experts in their jobs and dedicated to their customers. We hold ourselves to the highest standards of professionalism but also enjoy work with benefits that are geared towards making you successful in life and comfortable at work.

Your Title: Client Relationship...

Customer Service Lead

• Manage, Oversee, and support the Customer Service Associate

• EDI order management

• Process EDI’s daily- monitor files making sure orders are being processed in a timely manner.
• Review any discrepancies against contracts/bulks
• Check inventory availability if no contact/bulk exists- check with Sales prior to processing
• Communicate all issues/concerns/discrepancies to Sales and work with the Account/buyers for corrections.
• Follow up with accounts/buyers for EDI revisions/corrections

• 860 order management- review/process in the system. Call out any issues/concerns/discrepancies to sales.

• 855 acknowledgements are being sent  with in the accounts timing requirement

• Enter all Production inquires, paper PO’s and non B2B inventory orders

• Check all orders prior to entering- all proper...

Goodyear Belts by Adventry Corp is looking for a motivated Logistics Associate and Customer Service Representative to join its team in the industrial and automotive industry. As a leading manufacturer and distributor of the Goodyear Belt brand, we are committed to delivering excellent products and services to our clients. Our company operates with energetic, dynamic, ambitious, and focused values, and we are looking for someone who can embody this spirit.

The Logistics Associate and customer service representative will play a crucial role in ensuring that our customers receive their orders in a timely and efficient manner. This person will work closely with our sales team, warehouse staff, and carriers to coordinate the shipping and delivery of our products, as well as providing exceptional customer service to our clients.

Responsibilities

• Manage and execute daily order processing for customers while continuously driving improvements in...

Do you enjoy making others smile, helping those around you, organization and working in a fast-paced environment? If so, this might be the job for you. This role is critically important to the studio, staff and students as our front desk associate is the face of our studio. On a daily basis you may take payments, schedule lessons, take or make phone calls, greet new students, and answer questions about accounts and studio activities.

Requirements

Successful Customer Service Associates will be:

-able to multi-task with excellent time management skills

-have outstanding customer service skills

-basic knowledge of word processing & numbers on apple devices

-have excellent written and verbal communication skills

-unselfish team players

-accepting of feedback and process improvements

-interested in learning and able to work in a fast-paced environment

-attention to detail and problem-solving...