Customer Service Representative
Optimal Home Care
N/A
Optimal Home Care is currently hiring a Customer Service Representative to join our team. As a Customer Service Representative, you will be the frontline of our agency, providing exceptional service and support to our clients.
At Optimal Home Care, we are committed to delivering the best home health care services to our clients. Our agency is Medicare and Medicaid certified, as well as CHAP Accredited, ensuring that our services meet the highest standards in the industry. With a focus on skilled nursing, behavior health nursing, physical/occupational/speech therapy, medical social work, and home health aide services, we strive to provide personalized care to improve our clients' quality of life.
As a Customer Service Representative, you will be responsible for answering phone calls, responding to inquiries, and addressing concerns. You will assist clients in scheduling appointments, coordinating services, and ensuring a positive experience. Your friendly and...