Front Desk Receptionist and Customer Service Representative

Our HVAC, plumbing and electrical firm is looking for a dedicated Receptionist to handle client-facing duties, as well as general office management tasks. When our clients call into our office, we want them to speak with a friendly, cheerful voice. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic.

Requirements

Position Information

• Assist with small tasks throughout the office.
• Communicate with technicians.
• Handle customer calls.
• Interact Cross-Functionally with other departments and assist when needed.
• General business mathematics skills needed.
• Manage multiple projects/tasks simultaneously.
• Continually promote the Company’s products and services.
• A strong work ethic.

Skills Needed

• Excellent time management skills.
• Attention to detail.
• Dependability a must.
• Organizational skills.
• A strong work ethic.
• Customer Service Experience a plus.
• Receptionist Experience a plus, but not required.
• Experience using ServiceTitan software a plus, but not required.
• MS Office, Outlook, Word, and Excel a plus, but not required.        

Benefits

·         Health insurance

·         Dental insurance

·         Vision insurance

·         Paid Holidays

·         Paid time off

·         Salary is dependent on skills and experience.