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Customer Service Representative

P.E.A.C.H. Teams

Concord, north carolina


Job Details

Full-time


Full Job Description

Requirements

Requirements:

  • Must be able to have flexible availability including weekends and some nights.
  • Must have strong communication skills, including a pleasant phone demeanor.
  • Must have practical experience in customer service.
  • Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness of the completed job.
  • Must be able to utilize phone, cell phone, text, email and internet at a high level of expertise.
  • Must be motivated to work independently and multi-task.
  • Efficient with Service Titian platform .

Benefits

Benefits:

  • $18-$25 hourly rate
  • Medical Insurance
  • Vision / Dental insurance options
  • Life & Disability Insurance
  • Overtime Available
  • Paid training time
  • Paid holidays and vacations (PTO starts after 90 days and grows from there)
  • Paid Wellness Days

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