Client Director

Reports To: CEO

Manages: 2 Project Managers

Base Comp: $100-120k DOE

Overview

The Director of Client Experience (Account Director) is a key leadership position at Howdy, responsible for driving strategic growth, client success, and revenue expansion across our portfolio of mid-to-large and enterprise B2B clients. As the leader of client-facing operations, you will oversee the project management team, set the standard for exceptional client experiences, and directly contribute to growing Howdy’s revenue by expanding existing accounts and driving strategic opportunities.

This role is part of Howdy’s Senior Leadership Team and works collaboratively with other department leads to shape company strategy and success.

Key Responsibilities

Client Success and Account Expansion

• Own and grow key client...

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are headquartered in Silicon Valley and have our global delivery center in India.

If you are passionate to work on unstructured business problems and data engineering programs leveraging data and excited about building, leading, and enabling a team of analytics and data engineering professionals toward that objective, we would like to talk to you.

• As a client partner, you will be responsible for account management, client relationships, and account growth.
• You will work on some of the latest applications of data science, data engineering, ML Engineering, and BI to solve...

The Ray Olson Family Financial Planning team is expanding!  We’re an independent firm specializing in evidence-based wealth management.  We proudly foster a genuine, family-focused, approachable, and dedicated team environment.  We seek an organized, reliable, and motivated professional with superior customer service, problem-solving skills, and attention to detail.  This is a full-time position based in Richmond, Virginia. 

Hybrid Role Summary

The Director of First Impressions is the firm's first face and voice, pivotal in setting the tone of professionalism and warmth with all who enter our office. This role embodies our values of kindness, trust, service, and excellence, ensuring every interaction is welcoming and reflects our commitment to client success.

The Client Service Associate routinely interacts with clients, supports our advisors, and ensures smooth office operations....

About EverService Holdings, LLC:

EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems.

Summary of Position:

We are seeking a Director of Client Success to join our dynamic legal marketing team. In this role, you will be responsible for handling complex client issues and ensuring timely and effective resolution. Your primary focus will be to manage escalations, maintain high client satisfaction, and ensure our services continually meet the high...

About Us: Our client is a leading provider of SaaS solutions that empower businesses to optimize their operations and achieve their strategic goals. They pride Themselves on delivering exceptional value to our clients and fostering lasting relationships. As they continue to expand, they are looking for a dynamic Client Success Director to join our team and play a pivotal role in driving client satisfaction and growth.

Job Description:

Position Overview: The Client Success Director will be responsible for overseeing client relationships, ensuring client satisfaction, and driving the growth of existing accounts. This role requires a strategic thinker with strong interpersonal skills who can effectively communicate with stakeholders at all levels. The Client Success Director will lead a team of Client Success Managers and work closely with sales, product, and support teams to deliver exceptional service and value to...

Job Type: Full-Time

Location: Remote 

About Us: Zipliens is a leading lien resolution company specializing in streamlining the lien resolution process for personal injury law firms. 

Job Description: We are seeking a personable, dynamic, and detail-oriented Director of Client Success to join our growing team. The Director of Client Success is responsible for leading and enhancing the client experience and ensuring clients achieve their desired outcomes when utilizing Zipliens’ services. This role involves strategic leadership, team management, and direct engagement with clients both virtually, in person, and at events, to foster long-term relationships and drive customer satisfaction. 

You will work closely with inside sales, marketing, and lien resolution teams to ensure a cohesive approach to overall client satisfaction, contributing directly to the success of our business....

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 500 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner. We are headquartered in Silicon Valley and have our global delivery center in India.

If you are passionate to work on unstructured business problems and data engineering programs leveraging data and excited about building, leading, and enabling a team of analytics and data engineering professionals toward that objective, we would like to talk to you.

• As a client partner, you will be responsible for account management, client relationships, and account growth.
• You will work on some of the latest applications of data science, data engineering, ML Engineering, and BI to solve...

The Client Development Director is responsible for generating new business and expanding the existing customer book of business for DATAMARK by closing new business and driving business growth, identifying opportunities, tracking new markets, and building sustainable client relationships. In fulfilling this role, the Client Development Director will identify and contact new client contacts to offer them company products and services and help establish strategies and policies crucial to expanding the presence of DATAMARK and our services. The Client Development Director will help set personal business objectives and implement action plans for achieving set targets while collaborating with the marketing, sales, and operations departments to make sure business plans are in line with company growth strategy. The Client Development Director will also develop Account Plans, conduct research to identify new business opportunities, monitor market trends and make adjustments where...

About Us: Our client is a leading provider of SaaS solutions that empower businesses to optimize their operations and achieve their strategic goals. They pride Themselves on delivering exceptional value to our clients and fostering lasting relationships. As they continue to expand, they are looking for a dynamic Client Success Director to join our team and play a pivotal role in driving client satisfaction and growth.

Job Description:

Position Overview: The Client Success Director will be responsible for overseeing client relationships, ensuring client satisfaction, and driving the growth of existing accounts. This role requires a strategic thinker with strong interpersonal skills who can effectively communicate with stakeholders at all levels. The Client Success Director will lead a team of Client Success Managers and work closely with sales, product, and support teams to deliver exceptional service and value to...

At Duke Corporate Education, we empower leaders at all levels to be catalysts of change in their organizations and, ultimately, in society. By designing and delivering best in class advisory, leadership development and change management programs, we accelerate business leaders and their teams to build for the future. We are immensely proud to be the premier global provider of leadership solutions in context, consistently top-ranked by the Financial Times. With delivery in over 85 countries, we partner with clients to co-create the right solution for any level of leadership. Together, we transform leaders and business, creating sustainable impact at scale and speed.  

Our global team have an enviable track record of delivering some of the most scaled, impactful and innovative learning programs and leadership interventions in the world. We deliver highly strategic advisory input and customized leadership development to help global clients achieve business transformation...

MediaRadar is a fiercely innovative company that’s transforming ad sales for online and print publishers. Best-in-class, industry-leading technology that helps ad sales teams make more money. And with the recent combination with Vivvix, we’re broadening our reach into strategy and marketing groups and covering a multitude of advertising intelligence use cases. All the while our clients enjoy the unmatched quality and award-winning customer service that helps them identify opportunities, create bulletproof pitches, and get the most from every sale.

Requirements

Oversee retention and growth of MediaRadar’s client base:

• Lead a team of Associate Client Partners to meet retention and account growth targets.
• Ensure strong partnership with Sales and Customer Success.
• Develop scaled account planning process and Go-to-Market Strategy to drive retention & growth within the existing account base.
...

* This is available as a full time remote position from anywhere in the USA.

Position Summary: To manage strategical and tactical processes throughout the business engagement and develop an accurate marketing strategy which strikes a perfect a balance between organizational growth and corporate clients' requirements. Duties of Director, Client Engagement are not just related to business engagements, but extend to providing leadership with an innovative perspective, initiating, and facilitating communication across different channels of communication. She/he also has to monitor technical, legal, and sales processes, which results in providing profitable results to the organization

Essential Duties and Responsibilities include the following:

• Providing the required solution delivery to the client in the assigned time frame, and monitor each and every aspect of business engagement...

Job Overview:

The Director, Client Success is responsible for cultivating and maintaining strategic client relationships while ensuring the delivery of exceptional service and value. This role focuses on maximizing customer retention, building loyalty, and driving client success by aligning Trinetix’s capabilities with client goals. The Director will work closely with internal teams, including Delivery, Product, Sales, and Marketing, to provide a seamless client experience. Additionally, the role includes creating tailored success plans, resolving escalations, and identifying growth opportunities through upselling, cross-selling, and client expansion.

Key Responsibilities:

Client Relationship Management:

• Maximize Customer Retention & Build Loyalty: Develop long-term client partnerships focused on ensuring positive ROI and business growth.
• Build &...