Customer Service Representative in Maryland

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Ivyhill is a seeking Customer Service Representatives for a location in Bethesda,MD. The qualified Customer Service Representatives (CSRs) will provide medical appointment activities for Call Center in government environment .

Duties and Responsibilities:

• Will schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Support the Primary Care Manager (PCM) by name processing for appointment and appropriate access to care timeframes allocation of standard appointment types.
• Receive phone calls for appointment related request for the National Capital Region and the Proactive line/POM.
• Must be able to answer 80,000-100,000 incoming calls per month.
• Must be able to handle inbound calls with each agent’s average handle/transaction time per month of less than or equal to 5 mins per call.
• Must be able to proactively schedule an aggregate of...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

A F Szabo Insurance Agency Inc is seeking a licensed Customer Service Representative to join our team. As a local insurance agency, we pride ourselves on providing exceptional service to our clients. The ideal candidate will have excellent communication skills, strong attention to detail, and a customer-focused mindset.

In this role, you will be responsible for assisting clients with their insurance needs, answering inquiries, and providing support throughout the policy lifecycle. You will serve as a trusted advisor to clients, recommending appropriate coverage options, and ensuring their satisfaction. Additionally, you will collaborate with our sales team to generate new business opportunities and contribute to our overall growth.

Responsibilities

• Provide exceptional customer service to clients, both over the phone and in person
• Assist clients with policy inquiries, changes, and claims
• Review insurance policies to ensure accuracy...

RCS Millwork, a leading provider of building materials, is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this remote role, you will play a crucial role in providing exceptional service and support to our customers. Your excellent communication skills and attention to detail will be essential in delivering a positive customer experience.

As a Customer Service Representative at RCS Millwork, you will be responsible for handling customer inquiries, resolving issues, and providing information on our products and services. You will engage with customers through various communication channels, such as phone, email, and chat. Your ability to effectively multitask and manage customer requests will be crucial in meeting customer needs and ensuring their satisfaction.

Responsibilities

• Respond to customer inquiries and provide accurate and timely information
• Resolve customer issues and...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Join Our Team as a Remote Customer Service Agent – No Degree Required, Starting at $19/hr

Passionate about helping people and skilled at resolving issues? We're looking for proactive individuals to enhance our team of remote customer service agents. As an essential part of our team, you'll ensure all customer interactions are handled with professionalism and warmth, serving a broad spectrum of clients from your own home.

What you’ll be doing:

• Providing timely and effective solutions to customer inquiries and concerns
• Skillfully managing and resolving customer complaints
• Communicating clearly and effectively in both spoken and written forms
• Consistently demonstrating a positive and cooperative attitude

What makes you a perfect fit:

• A deep-seated passion for customer service excellence
• Superior communication skills and the ability to connect with...

CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative to join our growing team. 

Job Summary:

Join our team as a Remote Customer Service Representative and become an essential player in the vital prior authorization...

Job description

Can I hear you smile?

You talk to someone, and they immediately feel comfortable.

You have a smile that can be heard through a telephone.

You listen intently and know how to help.

These are the habits of a good friend. And the habits of the person we want interacting with our customers.

Supreme Service Today is the name of our company, and each of those words is important. Our customers are expecting Supreme Service...and they are expecting it right away.

Each day, you'll be responsible for fielding important calls coming into our busy business. You'll need to figure out what they need and find a way to help them in short...

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Customer Service Representative

Are you an experienced Customer Service Representative looking for a new challenge?

Are you motivated, energetic, and excited to become part of the Acentra Health team?

If so, you might be our next new team member!

Position Overview

Join our team as a Customer Service Representative and become an essential player in the vital prior authorization process. In this dynamic role, you will be the first point of contact for our customers, handling incoming calls with a blend of professionalism...