Customer Service Representative - Towson, MD

Universal is a small business in Pittsburgh, PA. We are laid back, agile and professional.

Our work environment includes:

• Modern office setting
• Growth opportunities
• On-the-job training
• Casual work attire
• Regular social events
• Relaxed atmosphere

Universal is a privately-owned consulting and sales firm that works hand in hand with one of the largest energy brokerages in America to continue their expansion across the Midwest region. We are searching for motivated individuals to continue our rapid growth by exceeding expectations for their client's demands through providing sound b2b sales, direct marketing, & new business strategies; fulfilling the commitment to working with customers, services, and ideas with integrity. Universal will consistently acquire new clients to diversify their portfolio and provide their customers with unlimited options.

What you'll earn:

• W4 Position- pay structures include but not limited to: a base pay or uncapped commissions
• Paid training - Entry level position / little to no previous experience necessary!
• Weekly Pay structure
• Residual income after 1 year
• Paid leave including sick leave and paid time off
• Health Benefits after 90 days
• Weekly bonuses
• Rapid Career Advancement- we promote 100% from within
• Optional Travel opportunities
• Fun work environment

Responsibilities:

• Manage existing and new portfolio of clients via B2B sales
• Work with our leadership and trainers to gain a complete understanding of our products and services
• Sales presentations via direct marketing
• Resolve customer inquiries and complaints
• Conduct weekly meetings in an office setting for 1-2 hours
• training, coaching, management, mentorship experience is a plus
• Strong interest in marketing and sales
• Ability to work collaboratively in a team environment

Benefits

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Happy hour
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Work Location: In person