VP, Account Management

POSITION SUMMARY:

We are seeking an experienced and strategic Account Executive to join our team.  As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.

KEY JOB RESPONSIBILITIES:

·       In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements.

·       Manage an existing portfolio of clients with revenues in excess of 5MM+ and maintain profitability expectations.

·       Identify and build strong relationships with influencers/decision makers within client organization to develop new business.

·       Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit/pricing expectations.

·       Utilize knowledge of accounts and existing data to analyze and forecast account performance.

·       Achieve and/or exceed quarterly revenue, and profit targets and lead indicator performance metrics.

• Identifies new sales opportunities and drive revenue by acquiring new clients/brands, expanding into new departments within existing account and/or reviving lapsed customers.
• Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues.
• Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client.

·       Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives.

·       Provide client feedback and industry input to improve current products and innovative client tools/products.

·       Deliver results that produce high levels of client satisfaction and loyalty

Requirements

CORE COMPETENCIES:

·       Strong interpersonal and communication skills to engage with clients

·       Ability to identify customer needs and recommend appropriate solutions

·       Excellent negotiation and persuasion skills

·       Strategic thinking and problem-solving abilities

·       Proficient in analyzing sales data and market trends

Education/Experience/Computer Skills

·       Bachelors’ degree or equivalent experience required.

·       Must have 10+ years of experience working in a market research environment, combined with strong knowledge of qualitative and quantitative data collection methodologies

·       Strong knowledge of Microsoft Office