Solutions Engineer

Are you a leader with a technical background who thrives on problem-solving? Do you love working on the front lines of the sales process, helping to drive new business opportunities and support existing customers with best practice advice? Are you looking to make a splash as part of a small but growing team? Then we’re looking for you!

As a Solutions Engineer at FMX, you will make a significant impact on driving revenue growth by providing technical support to account executives (AE) and account managers (AM) during the FMX sales process, as well as helping to determine innovative new solutions that add value to the product through problem solving during the sales cycle.

You'll be working in a fast-paced, high-energy, and collaborative environment. As a liaison between the product team and other areas within the company, you will aid interdepartmental communication and facilitate collaboration.

Responsibilities:
As a Solutions Engineer, you will:

• Prepare and deliver technical presentations explaining products and services to customers and prospective customers
• Support Account Executives and Account Managers with technical demos involving unique workflows, third-party integrations, or other new challenges
• Deliver concise demo notes and other intel to the Customer Success Team in an effort to streamline implementation
• Partner with sales executives to plan and execute presentations for enterprise deals
• Participate in events and on-site demonstrations for selected accounts (10-20% Travel)
• Use innovative technology that can be demonstrated during the sales process to drive out additional problem-solving opportunities
• Attend and contribute to sales meetings and customer success meetings
• Develop trusted relationships with prospects, leveraging knowledge of their business requirements to understand the business needs of the organization
• Attend and contribute to product development and strategy sessions
• Collect and document competitive intelligence
• Effectively communicate client and prospect needs to the product team for future product enhancements
• Organize themes and trends stated by the prospects during the sales cycle and effectively communicate with the executive and product team

Requirements

Preferred Experience & Qualities:
What are we looking for in this role?:

• 3+ years of experience in Engineering or a related field
• Experience working in or knowledge of software development
• Experience with building or industrial automation systems
• Experience with integrating software packages
• A desire to learn about new technologies and apply them to real world business challenges; you learn rapidly and are highly coachable
• Exceptional attention to detail, task management, and organizational skills
• Excellent written, oral, and presentation communication skills
• The ability to build relationships quickly 
• The ability to solve prospect and customer problems through active listening, getting to the root need, and aligning with FMX solutions where appropriate
• You embody our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity.

The hiring process for this role:

• Apply! Submit your resume and answers to the application questions below via the Workable portal.
• Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc.
• Hiring manager conversation: A 60-minute conversation with the Chief Strategy Officer. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, a great time for you to ask questions about the expectations for this role, team culture, etc.
• Final Interview: A 60-minute panel interview with the FMX Executive Team.
• Peer Interview: A casual 30-minute meeting with a Solutions Engineer. This is an opportunity for you to ask any final questions to ensure that the position and FMX is the right fit for you!

Benefits

FMX Benefits and Life at FMX:

• You’ll make a big impact: You’ll have significant influence over the direction of our product and the future of our company.
• Competitive benefits: 100% company-paid health, dental and vision insurance.
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator.
• Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection.
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible.  
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. 

Compensation:

• The base salary range for this position is $75,000-90,000. 
• FMX offers quarterly bonuses based on company performance.
• 401(k) and medical / dental / vision insurance
  
  

Other considerations: The candidate for this position can be located anywhere in the US.

Company:

 FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/

Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.