Sales Operations Specialist

Company: Aquaria’s mission is to safeguard and unlock a sustainable future for clean water.

Aquaria has created proprietary technology that harvests clean water from the air for entire communities. We envision a future where Aquaria can sustainably supply entire cities with energy from the sun and water from the air.

Disruptions to clean water access are among the main ways we suffer from the effects of climate change, and access to clean water remains one of the most pressing global challenges. Today, more than 2 billion people lack access to safely managed drinking water services, and this problem is worsening.

Aquaria is backed by top Silicon Valley investors, including Softbank Mistletoe, Soma Capital, Bow Capital, Ciri Ventures, HF0, and others. Aquaria was part of the 2023 Fast Co. World Changing Company of the Year award in multiple categories.

We're seeking a Sales Operation Specialist to enhance the productivity of our multi-channel sales team and streamline operations across our GTM platforms. This role offers a unique opportunity to make a significant impact in a fast-paced environment, being part of the highest-growth division within Aquaria. The ideal candidate will possess a strong entrepreneurial spirit—driven, fast execution, and a self directed problem-solver. This role is demanding and is most suitable to someone who is seeking to learn quickly and grow their career as their top priority.

Responsibilities:

The Sales Operations Specialist is a key support role responsible for optimizing sales processes, enhancing sales productivity, and ensuring smooth execution of day-to-day sales operations. This position works closely with the sales team, management, and other departments to streamline operations, generate sales insights, and contribute to the achievement of overall business objectives.

1. Sales Process Optimization – Review, refine, and optimize sales processes and improve the efficiency and efficacy of our sales team. Identify opportunities for process automation utilizing our existing or through expanding our sales tech stack.
2. Sales Reporting & Analytics – Generate, analyze, and distribute weekly/monthly/quarterly sales reports and dashboards to support data-driven decision-making. Monitor sales KPIs and conduct ad-hoc analyses to assess sales performance trends and provide actionable insights to sales leadership.
3. CRM Management – Maintain and update CRM systems (e.g. Hubspot, Salesloft, Salesforce) to ensure accurate data entry, lead tracking and pipeline management. Train sales team on CRM best practices and troubleshoot technical issues that may arise.
4. Sales Enablement – Update and maintain all relevant sales material, tools and resources as they change from time to time - ensure both the sales team and prospective customers have easy access to newest version of all aforementioned collaterals.
5. Platform Integration – Assist other Aquaria teams with integration of new tools or platforms with our relevant sales engagement platform and/or CRM.
6. Ongoing Improvement – Tracking performance of sales incentives and new initiatives. Tracking effectiveness of sales training programs and identifying areas for improvement. Identify new practices or platforms that act as force multipliers for the sales team.
7. Other related projects and tasks may be assigned from time to time. 

Requirements

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• 3-5 years of experience in sales operations, sales support, or similar role. Experience working in sales is a bonus.
• Proficiency in Hubspot and Salesforce
• Strong analytical and problem-solving skills, with the ability to derive actionable insights from data.
• Excellent communication and collaboration skills.
• Proficient in Microsoft Office Suite, especially Excel for data analysis and reporting.
• Familiarity with sales forecasting and performance tracking.
• Detail-oriented, organized, and able to handle multiple tasks with competing deadlines.

Preferred Skills:

• Experience working in fast-paced, dynamic environments.
• Familiarity with sales automation tools (Ideally SalesLoft).