Sales Operations Specialist

SmartLab Learning is a comprehensive, K-12, project-based learning environment and curricula that prepares students for the careers of tomorrow. We are currently seeking a Sales Operations Specialist to support the creation of proposals in the SmartLab sales process. This administrative role works closely with SmartLab Designers and Regional Sales Managers to develop plans and pricing for current and prospective customers.

Duties And Responsibilities 

• Support the SmartLab proposal creation process by accurately pricing proposals.  This includes provisioning for both new and existing SmartLabs.
• Manage vendor and supplier registrations for CLS, ensuring a streamlined operation and maintaining strong relationships with all partners.
• Actively support the development and response to customer RFPs (Request for Proposals), ensuring all submissions are timely, accurate, and aligned with company standards.
• Process catalog purchase orders, overseeing the entire order lifecycle from initiation to completion.
• Provide administrative support for the renewal of Customer Support Agreements (CSAs).
• This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Creative Learning Systems.

Requirements

Education and Experience Needed 

• Bachelor’s Degree preferred or equivalent relevant work experience.
• Experience in a sales support role.
• Demonstrates confidence and credibility to internal and external stakeholders.
• Microsoft Excel skills required.
• Excellent communication skills.
• Ability to work independently and to manage multiple tasks and deadlines.
• Experience using SalesForce or other CRM.
• Experience and demonstrated success in extremely detail-oriented tasks.

Competencies 

• Analytical: Innately curious and determined to discover more about topics as needed to drive projects forward.
• Detail focused: Triple-checks work, spends time to ensure deliverables are error-free. Has a system in place to keep track of schedules, deadlines, tasks, and projects.
• Decisive: Can make decisions quickly and effectively. Can work in ambiguous environments and/or get through many options to find the best choice in a limited time frame.
• Quality oriented: Concerned for superior work output without sacrificing deadlines. Accomplishes tasks by considering all areas involved.
• Courteous: Polite and respectful of colleagues and customers through verbal and written communication.

Benefits

• Strong connection to the purpose of your work, knowing you’re helping teachers and students grow
• Working with delightful people at a flourishing company
• Full benefits package, including paid parental leave
• Company pays 3% of salary into 401k (regardless of employee contribution amount)
• Competitive salary ($58,000 to $68,000 pay range for position)