Sales Enablement Manager

We are seeking a Sales Enablement Manager to join our team as an individual contributor, supporting our growing sales organization. This role is crucial in driving the productivity of our sales team, enhancing their product knowledge, and ensuring consistent use of best practices. The Sales Enablement Manager will work closely with the sales, marketing, and product teams to develop and implement enablement initiatives that directly impact sales effectiveness and revenue growth.

This role is ideal for a motivated, resourceful individual with strong organizational skills, a solid foundation in sales enablement, and a deep understanding of the sales process. Experience in the AI, technology, or SaaS space is a plus.

Training and Development

• Design and implement sales onboarding programs to equip new hires with Omilia’s product knowledge, value propositions, and sales processes, including key methodologies (e.g., SCOTSMAN, MEDDPICC).
• Develop and maintain a training curriculum on product updates, competitive positioning, objection handling, new tools, advanced selling techniques, and best practices in the complex conversational AI sales cycle.
• Collaborate with Sales Leaders to identify skill gaps and create targeted training plans for ongoing development.

Content and Collateral Creation

• Collaborate with marketing, product, and customer success teams to develop and update sales collateral, such as pitch decks, product sheets, competitive battle cards, case studies, and ROI calculators.
• Maintain a centralized repository of up-to-date sales assets, ensuring alignment with Omilia’s messaging, and track content utilization, effectiveness, and refinement based on feedback and performance data.

Sales Process Optimization

• Collaborate with Revenue Operations to streamline sales processes, including lead qualification, sales handoffs, and marketing-to-sales alignment.
• Optimize CRM and sales tools to enhance tracking, forecasting, and productivity, implement automation workflows, and refine processes to ensure a scalable, customer-focused sales strategy aligned with Omilia's growth goals.

Post-Sale Customer Lifecycle Management

• Support customer success and post-sale lifecycle by aligning sales efforts with customer outcomes and developing resources for adoption, retention, and growth strategies.
• Leverage customer success metrics and feedback to enhance sales interactions, align sales and post-sales teams, and prioritize customer satisfaction throughout the lifecycle.

Performance Metrics and Reporting

• Define KPIs to evaluate enablement program effectiveness and track sales metrics like ramp time, win rates, and deal size.
• Gather sales feedback and refine enablement programs to align with evolving needs, tools, and product updates.

Product and Market Knowledge

• Monitor industry trends, competition, and Omilia’s product roadmap to maintain relevant and effective training resources.
• Collaborate with product marketing to equip sales teams for effective communication of new features and solutions.

Requirements

• Bachelor’s degree in Business, Marketing, Education, or a related field.
• 2-4 years of experience in sales enablement, training, or a related role within the tech, AI, or SaaS industries.
• Proven ability to design and deliver effective training and enablement programs, ideally with a focus on B2B sales.
• Strong written and verbal communication skills with the ability to create compelling content for sales teams.
• Experience with CRM systems (e.g., Salesforce) and sales enablement tools (e.g., Highspot, SalesLoft, or Outreach).
• Knowledge of the AI/ML landscape and customer support solutions is a plus.
• High degree of organization, resourcefulness, and adaptability in a fast-paced environment.
• Self-starter with the ability to work independently as well as collaborate effectively across teams.

Benefits

• Competitive compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.