People & Culture Generalist

Who is STAT?  

We’re a recovery management firm focused on delivering value to suppliers. Our mission is to be widely recognized as being the best at helping suppliers get paid everything they are owed by retailers. Our vision is to create an environment where we all love working and an experience that our customers rave about.

Culture at STAT

STAT is a fast growing tech-enabled services company. We are a bootstrapped, private-equity owned startup, on solid financial footing. Our team is remotely distributed across 17 states (and counting!) with concentrations in Northwest Arkansas, Southern California, Seattle, Dallas, and Philadelphia. 

We believe in having fun while working hard. Our team is the best of the best, and we all operate as individual contributors and leaders together as one. We are proud of our inclusive, positive, and collaborative culture and believe every team member brings something uniquely valuable to the table. We reinforce our culture through in person functional team gatherings, an annual company retreat and by taking the time to celebrate our team members’ big moments, anniversaries, birthdays, and personal wins.

A fun way to make yourself stand out from the pack when applying: in your application, include a brief introduction of yourself, a fun fact about you, and why you’re a great fit for STAT.

About the Role:
This role involves close collaboration with the Director of People & Culture to elevate employee engagement, satisfaction, and retention, while actively cultivating our company culture. With a focus on recruiting, onboarding, and benefits administration, the ideal candidate will have a keen understanding of the dynamics within a rapidly growing startup. You will excel in developing and implementing effective HR processes that attract and retain top talent, ensuring that our workforce remains motivated and aligned with our strategic goals.

What You’ll Do:  

• People & Culture Contact: Serve as one of the primary points of contact for employee inquiries and concerns, escalating as appropriate.
• People & Culture Projects: Participate in cross-functional projects and initiatives aimed at improving HR practices and employee satisfaction.
• Employee Engagement: Partner with the Director of People & Culture to create, implement, and execute initiatives to enhance employee engagement, satisfaction, and retention while maintaining and nurturing current company culture.
• Process Improvement: Actively contribute to the continuous improvement and creation of efficient processes and workflows by leveraging systems, tools, and automation. Assist with implementing new processes, policies, and HR Technologies. 
• Talent Acquisition: Maintain applicant tracking system (Workable) and manage the full-cycle recruitment process from job posting to hiring, ensuring a smooth and engaging candidate experience.
• Employee Onboarding and Offboarding: Facilitate the onboarding process for new hires, including paperwork, orientation sessions, and introductions to company policies and culture. Coordinate exit interviews and assist with offboarding procedures, including exit paperwork and exit interviews.
• Performance Management: Assist in executing performance review processes, providing support to managers and employees on performance improvement plans.
• Benefits Administration & Payroll: Partner with our Benefit Brokers to oversee employee benefits programs, including enrollments, changes, and communication of benefit information to employees.
• HR Compliance: Partner with the Director of People & Culture to ensure compliance with federal, state, and local employment laws and regulations, and maintain accurate employee records. Assist in the development and implementation of HR policies, procedures, and initiatives to promote fairness, equity, and compliance across the organization.
• Training and Development: Collaborate with department managers to identify training needs and opportunities for skills enhancement and coordinate employee training and development initiatives, including scheduling sessions, tracking participation, and evaluating effectiveness.

Requirements

Who You Are: 

Our team is high performing and self motivated - you should be too. 

• 3+ years of experience in HR/People Operations, specifically in a remotely distributed and high-growth startup environment, including recruiting, onboarding, and benefit administration.
• Skilled in a broad range of HR Generalist areas, including recruitment, onboarding, benefits & compensation, payroll support, HRIS maintenance, performance management, compliance, training, and development.
• Knowledgeable about employment laws and HR best practices in a distributed, multi-state organization.
• Experienced in interfacing with all levels of an organization, demonstrating exceptional communication skills that foster clear and effective interactions.
• Trustworthy and professional, maintaining the highest standard of confidentiality and handling sensitive matters with utmost tact.
• Detail-oriented, with strong follow-up and follow-through skills.
• Adept in project management, with strong skills to adapt and prioritize effectively.
• Strategic in approach, with a demonstrated ability to re-engineer and effectively scale processes and systems, always focusing on improving efficiency and creating scalable solutions.
• Driven and eager to learn, self-motivated and action-oriented, always seeking opportunities to enhance your skills and welcoming feedback to refine your craft.
• Tech-savvy and proficient in using advanced HR technologies.
• Empathetic and team-oriented, with a people-first mentality that enables you to build trust and rapport with teammates effortlessly.
• Inclusive in your approach, actively championing diversity, equity, and belonging, ensuring support for all employees is rooted in these principles.
• Embody and reflect the STAT culture and values in both thought and practice: Strategic, Nimble, Inquisitive, Proactive, Empathetic, Straightforward.

Bonus Points:

• Experience working in Tech-Enabled Services start-up 
• Experience in Technical Recruiting 
• Experience using STAT’s tools: BambooHR, Deel, Workable, Lattice, AbsorbLMS, Human Interest, Google Suite, Notion, and Slack 
• HR certification

Benefits

• 8% 401k Match eligible to participate in our 401(k) savings and matching funds program, employer match your 401(k) contributions, up to 8% of your salary.
• Employer paid health, dental, and vision benefits for you and your dependents
• Employer paid Short-Term, Long-Term Disability, & Basic Life
• Access to Free Virtual Primary, Urgent, and Mental Healthcare
• Flexible vacation policy 
• Remote work environment
• Paid Parental Leave
• Opportunity to travel for Company Wide and Functional Team gatherings  

EEO Statement

We are committed to hiring the best people for the job, regardless of race, religion, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.