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Content Operations Specialist

JeffreyM Consulting

N/A


Job Details

Contract


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Full Job Description

** This is a remote, 12-month contract role that has the opportunity to extend**

Our client in the tech industry is hiring a Content Operations Manager. Responsibilities include:

  • Manage Content Ops processes, workflows, and systems including DAM, project management instance, and content calendar
  • Build and maintain documentation for processes and workflows, socializing these where necessary with cross-functional partners to ensure alignment and adherence
  • Partner with Content Strategists to develop a steady cadence for auditing our in-market content and asset repository, leading optimization and updates to ensure accuracy and brand-consistency
  • Project manage the development and execution of evergreen and campaign-based content initiatives, including building and maintaining workflows within our project management instance and liaising with partner teams to ensure the successful delivery of work
  • Support Content Strategists on the development and management of our content architecture, taxonomy, and content journeys
  • Partner with Content leadership and Data Science to track, analyze and report on the performance of our content programs
  • Act as conduit between Content and Web team to facilitate efficient content publishing/production across owned web properties
  • Foster a culture of continuous improvement by proactively identifying and surfacing opportunities for optimization, efficiency, and scalability across Content processes and systems

Requirements

  • 4+ years of content operations and/or content management experience
  • High level of comfort with the hands-on management of content tools and systems, including CMS (publishing and optimizing content), project management platforms (building workflows and managing projects in Jira, Asana, Airtable, etc), editorial calendars, and DAM/content repositories.
  • Excellent project management and organization skills — runs a tight ship in terms of their work, and is highly detail-oriented
  • Highly collaborative with a proven track record of working closely with cross functional stakeholders to achieve successful outcomes
  • Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
  • Innately curious and eager to learn new things, with a bias for action

Preferred:

  • Copywriting and/or editorial experience, and the ability to maintain brand and tone consistency across assets and platforms
  • Sound understanding of SEO best practices and experience working on search intent content
  • Familiarity with buyer journey mapping and how to implement these concepts into high-performing content journeys
  • Previous experience managing a Digital Asset Management (DAM) platform
  • B2B SaaS, software, high tech industry experience

Benefits

Compensation Range: $45-$48/hr

** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **

Benefits:

  • 75% of employee-only Medical & Dental coverage
  • Vision - opt-in available
  • 401k
  • PTO
  • Laptop
  • Life Insurance, Disability Insurance, AD&D coverage
  • Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available

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