Content Operations Specialist

** This is a remote, 12-month contract role that has the opportunity to extend**

Our client in the tech industry is hiring a Content Operations Manager. Responsibilities include:

• Manage Content Ops processes, workflows, and systems including DAM, project management instance, and content calendar
• Build and maintain documentation for processes and workflows, socializing these where necessary with cross-functional partners to ensure alignment and adherence
• Partner with Content Strategists to develop a steady cadence for auditing our in-market content and asset repository, leading optimization and updates to ensure accuracy and brand-consistency
• Project manage the development and execution of evergreen and campaign-based content initiatives, including building and maintaining workflows within our project management instance and liaising with partner teams to ensure the successful delivery of work
• Support Content Strategists on the development and management of our content architecture, taxonomy, and content journeys
• Partner with Content leadership and Data Science to track, analyze and report on the performance of our content programs
• Act as conduit between Content and Web team to facilitate efficient content publishing/production across owned web properties
• Foster a culture of continuous improvement by proactively identifying and surfacing opportunities for optimization, efficiency, and scalability across Content processes and systems

Requirements

• 4+ years of content operations and/or content management experience
• High level of comfort with the hands-on management of content tools and systems, including CMS (publishing and optimizing content), project management platforms (building workflows and managing projects in Jira, Asana, Airtable, etc), editorial calendars, and DAM/content repositories.
• Excellent project management and organization skills — runs a tight ship in terms of their work, and is highly detail-oriented
• Highly collaborative with a proven track record of working closely with cross functional stakeholders to achieve successful outcomes
• Results-oriented thinker who understands and is motivated by ambitious goals and KPIs
• Innately curious and eager to learn new things, with a bias for action

Preferred:

• Copywriting and/or editorial experience, and the ability to maintain brand and tone consistency across assets and platforms
• Sound understanding of SEO best practices and experience working on search intent content
• Familiarity with buyer journey mapping and how to implement these concepts into high-performing content journeys
• Previous experience managing a Digital Asset Management (DAM) platform
• B2B SaaS, software, high tech industry experience

Benefits

Compensation Range: $45-$48/hr

** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. **

Benefits:

• 75% of employee-only Medical & Dental coverage
• Vision - opt-in available
• 401k
• PTO
• Laptop
• Life Insurance, Disability Insurance, AD&D coverage
• Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available