Business Development Associate / Travel SaaS

Mount is redefining travel by connecting explorers with hidden gems worldwide. We’re looking for a resilient and adaptable Business Development Associate to help grow our customer base of local businesses. This role is perfect for someone early in their career who thrives in a fast-paced, ambiguous environment and is eager to learn the ins and outs of startup life. You’ll play a vital role in shaping how Mount’s products resonate with customers, contributing to everything from lead generation to product feedback.

What You'll Do

• Build and manage a sales pipeline through lead research, outreach, and follow-up.
• Schedule and conduct discovery calls to understand client needs and pitch Mount’s value proposition.
• Collaborate with the team to refine sales strategies and provide insights to improve the product.
• Maintain detailed CRM records, tracking customer interactions and feedback for continuous improvement.
• Learn and adapt quickly as offerings and metrics evolve, ensuring you remain agile and effective.
• Balance customer advocacy with company priorities to ensure mutual success.

Requirements

What We’re Looking For

• Experience: 2–3 years in sales, customer service, business development, data, business operations or a related field.
• Adaptability: Comfortable navigating frequent changes in priorities, products, and metrics.
• Strong communication skills: Able to clearly articulate ideas and handle customer interactions with confidence.
• Resilience: Thrives in a fast-paced environment, can handle rejection, and stays motivated.
• Growth mindset: Willing to learn, experiment, and improve processes as the company evolves.
• Passion for travel: Excitement for discovering and sharing hidden gems.

Benefits

• Competitive salary + commission with room to grow.
• Equity in a fast-growing startup.
• Opportunity to learn from a passionate team and grow into a leadership role.
• Flexible work environment with hybrid NYC office or remote options.
• Access to exciting travel-related events and experiences.