Account Manager

Description

Are you looking to take the next step in your early sales career, eager to develop your technical understanding?  Are you ready for more responsibility in your career and continue building your account management skills?  

Rhino Security Labs is looking for an Account Manager to join our team, helping both new and existing Clients with their cybersecurity needs.  

Daily activities include responding to inbound leads, meeting with prospects to understand technical and business needs, and building proposals for Rhino’s technical services to match those requests.    

With technically-inclined contacts in medium-and-large enterprise companies, relationship building is also a key part of the role.  This position will also involve preparing and executing contracts and agreements using Hubspot and related tools.

As a new AM, you’ll be given 1-1 technical training to build your technical understanding on the technologies we deal with every day.  From learning about server infrastructure and networking concepts to how web and mobile apps work, you’ll be able to converse with technical experts and translate that to sales requirements.  Within a few months, you’ll learn how penetration testing (‘ethical hacking’) is actually performed, and be comfortable explaining attack methodologies to enterprise clients.  

If this sounds like a fit, we’d like to chat.  We have an amazing team of people at Rhino, and think you’ll love getting to know us.

What Rhino can do for you

• Provide an educational, supportive environment to develop your technical skills in a sales environment
• Build and refine your sales / marketing skills, working directly with Rhino’s Founder/CEO 
• Ensure your voice is heard, influencing sales, marketing, and broader business strategies
• Offer a healthy balance of professional development and personal well-being 
  
  

What you can do for Rhino 

• Learn from others, engage with the team, ask questions constantly
• Develop the technical understanding to interact with cybersecurity customers, understanding their needs and how we can help them
• Absorb Rhino’s high-touch, high-tech approach to account management, taking ownership of most accounts within 6-9 months.
• Create and implement strategies to elevate the client experience

Requirements

• Candidate should be a self-starter, with a strong interest in learning new technologies (no prior technical knowledge expected)
• 2-4 years customer service or sales experience, plus a proven track record of establishing accounts and maintaining strong sales growth
• Comfortable with ambiguity and new challenges as part of core responsibilities
• Prior experience in complex technical sales or B2B sales/customer service a plus
• Must be legally authorized to work in the United States (Unfortunately we cannot sponsor visas)

Benefits

• Full Health Benefits - fully covered Medical / Dental / Vision
• Annual bonuses of 5-15% of salary, paid quarterly
• 401k w/matching (100%, up to 4% of salary)
• Training/Professional Development stipend of $2,500
• 3 weeks of Paid Time Off (in addition to 16 paid Holidays)
• Work from your couch!  (or anywhere else in your home).  No office required.
• Company retreats to security conferences and team-building activities