Account Director

DESCRIPTION: Versado Training is searching for a competitive individual who thrives in fast-paced business environments. The Account Director will search for, initiate, and develop relationships within key accounts and serve as the bridge between the sales process and Versado’s project teams as projects are awarded and developed.

PURPOSE: The purpose of an Account Director at Versado is to build connections, deepen relationships, create business opportunities, and set our talented team of developers and consultants up for success before and during a project. Versado provides custom consulting and design solutions for our clients, so there is a deep and dependent relationship between Accounts (business development) and Services (the team providing the solutions). Versado seeks to grow FOR our people, not at their expense. The Account Director must develop meaningful, positive relationships with our clients and industry partners to maintain the high degree of trust necessary for company growth and the execution of creative, custom, best-in-class learning solutions. Throughout the project life cycle, the Account Director must also foster growth with our internal team and services by offering advanced industry insights that help us deliver training solutions more thoughtfully and effectively.

RESPONSIBILITIES:

Strategically manage account development 

• Understand the full landscape and context of a new client and/or business relationship 

• Monitor competition by gathering current marketplace information on pricing, products, new innovations, delivery schedules, and merchandising techniques future projects
• Take a holistic look across our client accounts to make strategic and thoughtful decisions regarding existing and future projects
• Generate new business leads and opportunities for Versado, ensuring we are representing the Versado brand accurately and effectively
• Orchestrate virtual sales channels, including social media, presentation technology, and webinars
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses

Strategically connect our services/products/team to client needs

• Adjust content of sales presentations by understanding the product landscape and focusing the information pertinent to the specific client need
• Clearly communicate unique client needs to Versado team members in order to craft and design appropriate next steps; Versado develops custom solutions for our clients, so our solutions are only as good as the team’s understanding of the client need
• Maintain professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks, and participating in professional organizations
• Recommend changes in products, service, and policy by evaluating results and competitive developments

Work independently and strategize time/resources

• Field initial calls, often individually (representing a broader team), and probe for general understanding of the issues or opportunities in order to inform the broader team
• Resolve customer concerns by investigating problems, developing solutions, preparing reports, and making recommendations to management and project teams 
• Act as the “first line of defense” in driving procurement-related tasks during existing projects (scope changes, purchase orders, invoicing or payment issues) so the project team is able to focus on the project development needs
• Independently organize daily work schedule to call on existing and potential sales outlets and other trade factors; we work in a competitive industry and need to maintain connections with clients even/especially when we do not have active projects with them 
• Attend regular status meetings to ensure thorough understanding of the projects as well as provide any necessary coaching or support to the team relevant to client needs
• Understand the likelihood and validity of an ask and parse responsibility downstream appropriately; our most expensive resource is our team and they depend on an Account Director to apply their time strategically to opportunities

Requirements

o   Bachelor’s degree in health sciences, marketing, or related field

o   Business-to-business account management experience, preferably in a consulting field

o   Life sciences industry knowledge and experience strongly preferred

Keys for Success

• Motivation for business development and company growth
• Strategic territory management skills
• Fundamental sales skills, such as prospecting, presenting, negotiating, closing
• Client services and relationship management skills
• Team leadership and collaboration

Benefits

Non-salary compensation

100% EMPLOYER-PAID INSURANCE

• HEALTH INSURANCE: You will have the option of a company-sponsored health insurance policy through Blue Cross Blue Shield (BCBS) “Silver Plan” with the option of increasing coverage to the “Gold Plan” and paying the difference in premium
• VISION INSURANCE
• DENTAL INSURANCE
• LIFE INSURANCE ($50,000)
• SHORT-TERM DISABILITY INSURANCE
• VOLUNTARY INSURANCE BENEFITS
• Every employee has the opportunity to enroll in additional health and life insurance benefits through Colonial Insurance. These policies are 100% employee owned and paid.

401(K)

• You will be eligible to participate in the company-sponsored 401(k) plan and matching programs through Ascensus after you meet 3 months of employment and have attained 21 years of age. Contributions elected will be made per pay period and deducted from your paycheck.

WORK-FROM-HOME STIPEND

CONTINUING EDUCATION REIMBURSEMENT

YEARLY BONUS POTENTIAL

CHARITABLE GIVING

• As a core element of our aspirational values and culture as an organization, we believe in cultivating a spirit of generosity and an ethic of community involvement. We are committed to enhancing your ability to impact your community and/or a cause of your choosing with resources you have helped build through Versado. Each year, Versado Training contributes a portion of its profits to Versado Foundation, to serve as an intentional philanthropic outreach to the communities and causes we believe in. Each employee has a dedicated fund with matching for a donation to a 501(c)(3) tax exempt charitable organization.

TIME OFF

Work-life balance is a principle we aspire and work hard to uphold and implement consistently and ethically. Paid time off is just one aspect of this aim and we commit to 14 US holidays, 12 vacation days, and 8 additional paid time off days each calendar year.

PAID FAMILY LEAVE

• MATERNITY LEAVE: up to 12 weeks of leave per birth of a child/children
• ADOPTION: 4 weeks of paid leave per year
• CHILD PLACEMENT LEAVE: 4 weeks of paid leave per year
• FAMILY LEAVE: up to 4 weeks of leave per birth of his or her child