Business System Analyst I

Concord Group Insurance is seeking a motivated and talented Business Systems Analyst (BSA) to join our IT department. In this role, you will join a team of technology-focused BSAs who help drive strategic software development and database projects instrumental to the success of the company. As an ideal candidate, you will be self-motivated, a quick learner, patient, and have the ability to work in stressful situations.

This position is considered hybrid, you must be able to work on-site and attend in-person group meetings as needed.

Responsibilities

• Form detailed documentation to show processing logic for business processes
• Interpret business requirements, translating them into business specifications
• Note corrective action, compose instructions for user community, and prepare required documentation to support job assignments
• Act as a liaison between the IT organization systems, programming personnel and internal customers using IT services
• Interface in all aspects of user consulting, business analysis, general systems design, vendor contracts and detail business specification development
• Conduct various studies, prepare reports and related information for decision making purposes
• Creates and Executes test plans, records results and prepares quality assurance sign off
• Assist in training users in utilization of business applications and of generalized applications
• Interact with external software vendors as required to support acquired business applications

Requirements

• Bachelor’s degree or equivalent combination of education and related work experience
• One to three years of experience in a similar environment 

• Experience working with XML Data highly desirable 

• Knowledge of various business application systems, hardware and programming technologies
• Understanding of Windows, Microsoft Office suite of products, current internet browsers, e-mail and business applications in a networked environment
• Ability to interface and communicate effectively with IT as well as non-technical personnel
• Maintain and troubleshoot assigned programs and systems
• A strong proficiency defining the business needs of an insurance client, systems user, or reporting requirements of regulatory bodies pertinent to the industry
• Initiative, creativity and sound decision-making skills

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.