IT Specialist
Talent Mingle
Portsmouth, new hampshire
IT Support Specialist
About the Role
As an IT Specialist you’ll play a key role in providing exceptional technical support to our clients. Working within our Technical Support department, you’ll address a wide range of IT challenges, ensuring systems run smoothly while delivering outstanding customer service. This position offers a mix of remote and onsite work, providing hands-on experience across Windows, MAC, and server environments.
Key Responsibilities:
- Assist clients with IT product installation, configuration, and troubleshooting across Windows and MAC operating systems.
- Provide technical support via phone, email, remote tools, and onsite visits.
- Diagnose and resolve technical issues with hardware, software, and network systems; escalate as needed.
- Maintain and support Windows Server environments (2012–2019), Active Directory, Exchange Online, and Office...