Field Service Technician

Company Overview
MSI Viking is a trusted leader in metrology solutions, specializing in precision measurement equipment, calibration, and repair services. We are committed to delivering innovative technology and superior customer service. As we continue to grow, we are seeking a qualified and motivated Field Service Technician to join our team.

Position Overview
The Field Service Technician will perform on-site installation, maintenance, and troubleshooting of metrology equipment and systems at customer locations. This role requires technical expertise to ensure products meet quality standards and customer expectations. The position also involves direct client interaction to address needs and deliver tailored solutions.

We offer the opportunity to work with cutting-edge metrology technology in a dynamic and supportive environment. The ideal candidate will be detail-oriented, proactive, and capable of thriving in a fast-paced role with frequent travel requirements, including overnights.

Requirements

• Proven experience in service technology or a similar technical role.

• Proficiency with diagnostic tools and handheld measuring devices.
• Ability to read and interpret electronic schematics and mechanical diagrams.
• Strong technical skills for troubleshooting and diagnosing equipment issues.
• Excellent communication and customer service abilities.
• Valid driver’s license and reliable transportation.
• Willingness to travel frequently and adapt to varying work environments.

Qualifications

• Experience with industrial equipment and systems.
• Analytical and problem-solving skills.
• Detail-oriented with the ability to manage multiple tasks effectively.

Benefits

• Competitive pay based on experience and qualifications.
• Eligible to participate in the Tech Bonus Program, which is based on productivity and quality. This program allows our technicians the opportunity to potentially earn up to $650 extra a month.
• Paid travel time, including overtime opportunities.
• Comprehensive benefits package, including medical, dental, disability, and life insurance.
• 401(k) plan with company match.
• Paid vacation and company holidays.
• Opportunities for continuing education and professional development.