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Position Title: Technical Client Service Specialist

Location: Support Services Building A, 1425 East Warren, Detroit, MI  48201

Reports to: Senior Director, Client Services

Position Summary: 

As a significant member of the Technology Division’s Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing and resolving basic to moderately complex technical issues via phone or remote connection. The Technical Client Service Specialist will assist in managing...

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