Administrative Assistant

Become a Key Player at Werner Plumbing and Heating!

At Werner Plumbing and Heating, we have been a cornerstone of the plumbing and HVAC industry in Northwest Michigan for over 70 years. We take pride in our commitment to excellence and customer satisfaction. We are looking for a dedicated Administrative Assistant to join our dynamic team. This position will play a critical role in ensuring the smooth operation of our office and supporting our team members in delivering exceptional service.

Key Responsibilities:

• Obtain necessary permits
• Arrange for inspections
• Assist walk-in customers
• Process and record payments
• Handle overflow phone calls
• Address general customer inquiries
• Perform general filing and maintain office organization
• Ensure the team's folders contain current and accurate project information
• Register equipment for warranty coverage
• Submit documentation for customer rebates
• Manage daily deposits
• Perform additional tasks as assigned

Pay: $20/hr.

Why Join Us:

• Enriching professional development opportunities and a clear pathway for career advancement.
• A supportive work environment where your contributions are recognized and valued.
• Competitive benefits package, including health and wellness programs.
• A chance to be part of a dedicated team that is committed to excellence and customer satisfaction.

Requirements

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as an Administrative Assistant or in a similar role.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Organizational skills with the ability to manage multiple tasks efficiently.
• Strong attention to detail and problem-solving skills.
• Must be authorized to work in the US.

Benefits

• Medical, Dental, and Vision
• 401(k)
• 401(k) / Matching
• Health Savings Account
• Job Training
• Open Door Policy
• Paid Holidays and PTO
• Promote within