Sales Representative
Miracle-Ear
West Springfield, massachusetts
Job Details
Full-time
Full Job Description
Our franchise partner is looking for a driven individual who is passionate about helping others to become our next Hearing Care Professional! We hire individuals from a variety of backgrounds and industries and help them grow from Sales Consultant in Training to Hearing Care Professional through a comprehensive paid training program and apprenticeship. No hearing healthcare experience is required. This is a rewarding, consultative, sales opportunity that has high earning potential, all while making a difference in people’s lives.
Responsibilities:
- Manage the customer journey through appointment consultation, testing, education, sale, and after-care.
- Offer personalized customer consultation on hearing solutions that fit their unique needs and lifestyle, while providing a comprehensive overview of hearing aid options.
- Lead sales of hearing aids and accessories contributing to individual and office revenue goals.
- Guide customers through device fitting and demonstration while educating them on the importance of hearing health and the long-term effects of hearing loss.
- Partner with the Front Office Associate to ensure a seamless customer experience, effective schedule management and clinic operations.
- Ensure data accuracy and privacy by maintaining customer records and ensuring compliance with all protected customer healthcare data.
- Stay current on industry trends and maintain professional credentials through continuous education and networking.
- Promote hearing health awareness through community outreach events and partnerships
- Drive local engagement by supporting marketing initiatives and managing special events.
About us:
For 75 years Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. We operate over 1,500 franchised and corporately owned retail clinics across the United States and take pride in offering solutions that enhance our customer’s quality of life.
At Miracle-Ear, you’ll experience the entrepreneurial spirit and camaraderie of a small business, with the extensive training and technology of an advanced corporation. We're invested in the growth of our people, offering continuous training and development opportunities to empower our employees to become leaders in the industry.
Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of the cost of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. Our corporate team is headquartered in Minneapolis, Minnesota, and our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating in 26 countries world-wide.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
Requirements
Ideal Candidate:
- High school diploma or equivalent
- Adaptable and eager to learn a new skillset and industry
- Confident, attentive, empathetic, and solution oriented
- 1+ years direct selling experience in a metrics-based sales role preferred
- Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems preferred
Benefits
What We Offer:
- Training base pay starting at 49.5K
- Once licensed, commission potential 100K+ annually
- Work-life balance – normal business hours
- Continuous training, development & support
- Brand recognition – we’re at the top of our industry!
- Health Insurance – Medical, Dental, Vision
- 401K, short-term disability, long-term disability
- Paid Time Off, Paid Holidays