Operations Manager

Azzur Group is a GxP compliance and consulting organization focused on providing quality-driven solutions that propel life science companies toward success. If you're a dedicated professional with a desire to engage, learn, and adapt within a dynamic healthcare landscape, you will fit right into our core values: Put Others First, Have the Courage to Take Action, Take Personal Responsibility, and Have Fun!

The Operations Manager plays a pivotal role in overseeing the daily operations of the Office, which encompasses a variety of tasks such as resource management, contract oversight, and support for service execution, including budget tracking, timesheet reviews, and invoice approvals. The Operations Manager will also assist the Director in driving business development, fostering client relationships, enhancing employee engagement, and spearheading leadership initiatives. Furthermore, this role may require the Operations Manager to serve as a part-time Billable Resource, contributing to the Office’s financial targets and objectives as needed.

Essential Duties and Responsibilities:

• Provide quality compliance services to clients and develop new relationships.
• Manage billable resource assignments, planning 4 to 6 weeks ahead.
• Maintain confidentiality and update SOW contracts as necessary.
• Ensure timely review and approval of employee time and expenses.
• Monitor project budgets and manage extension approvals to prevent overruns.
• Provide technical support to field consultants when needed.
• Assist in sourcing and winning new business through RFIs and RFPs.
• Support resource attraction and retention through hiring strategies and mentoring.
• Collaborate with Accounts Payables to reconcile project budgets.
• Utilize Harvest for time tracking and invoicing management.
• Use Salesforce to monitor resources, assignments, and contract expirations.
• Prepare summary reports on projects for the Office Director.
• Develop project extensions through Statements of Work.
• Ensure customer success and manage issue escalation as required.

Requirements

Requirements:

BA/BS in Engineering, Science, or a related technical field, or equivalent experience.

5+ years in a regulated manufacturing environment in biotechnology, pharmaceuticals, or medical devices.

3+ years of staff management experience.

Highly proficient in business applications.

Benefits

Azzur Group is an equal opportunity employer and promotes a diverse culture in our workplace. We believe that promoting diversity plays an important role in developing top-quality talent, fostering greater innovation and creativity, and enhancing our relationships with customers and the communities in which we operate. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)