Administrative Coordinator

Position summary: The Administrative Coordinator is responsible for supporting the day-to-day functions of the company. This role involves coordinating various administrative tasks, vendor communications, and ensuring that operational processes run smoothly and efficiently.

Essential duties and responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Essential duties include the following. Other duties may be assigned as needed

Functions:

·        Create and manage administrative documents for Vendor Sourcing & Compliance department

·        Assist in generating NJS Quotes

·        Send NJS confirmations, per operating procedure

·        Manage DocuSign by sending all operations documents for signature and checking status

·        Create and send monthly IC invoice reminder email via Emfluence

·        Assist with following up with ICs on missing invoices in advance of IC pay day

·        Send IC communications regarding credits and holds

·        Create and send Contract for Services to ICs for new starts and additional account changes

·        Manage IC certificate of insurance compliance per standard operating procedure

·        Support with booking IC Walkthroughs

·        Assist with sourcing client supplies and consumable items

·        Coordinate with Account Managers on logistics for large projects, as needed

·        Process lost business per standard operating procedure

·        Manage client reference program

·        Generate and mail price increase letters as needed

·        Attend "A" account Sales/ops walkthroughs, as needed

·        Assist with pulling reports to support company initiatives

·        Update client scope of services and investment summaries as needed

·        Support with client engagement and retention tools

·        Track and confirm results of NJS leads from sales to ops

·        Assist in the development and implementation of operational policies and procedures.

·        Support initiatives of business administration department

·        Act as back-up to Sales & Marketing Coordinator and Office Coordinator

Requirements

Skills and abilities required:

Ability to develop excellent relationships with clients and positively influence them to agree to extra charge managed services

·        Ability to use excellent judgement, always handle confidential materials and display a professional demeanor

·        Ability to plan, organize and prioritize work duties and responsibilities

·        Ability to meet all deadlines

·        Ability to speak, write and read English fluently

·        Ability to accurately add, subtract, multiply, and divide in all units of measure

·        Ability to accurately calculate rate, ratio, percent and margin

·        Willingness to give and receive constructive criticism

·        Ability to work well with a variety of personality types in a fast-paced environment and frequently perform variety of tasks involving different aptitudes, technologies, and procedures.

·        Must present in a professional manner

·        Excellent written and verbal communication skills

Benefits

• 3 weeks of paid time off
• 8 paid holidays
• 1 volunteer day off
• medical, dental, vision
• 401k with company match