Administrative Assistant
Mental Health Association - Western MA
Springfield, massachusetts
Job Details
Part-time
Full Job Description
MHA is seeking an organized, innovative administrative professional to ensure the smooth operation of quality services. A successful candidate will have proven administrative experience with a background in human services, case management, basic data entry and analysis, and electronic health records. A qualified candidate will be highly organized with a passion for strengthening systems and working alongside a highly productive team. Efficiency and the ability to work with others is paramount. This part time 25-hour position is a great opportunity for someone looking to give back to their community through the use of the professional administrative skills.
Hours: (9a-2p, 25 hours per week)
Position’s Essential Functions
· Creation of forms and worksheets
· Maintain medical records in physical and electronic form
· Utilizing the electronic health record to generate reports
· Data entry into electronic health records and other software systems (Virtual Gateway)
· Assist in management of schedules, open positions, and onboarding
· Manage participant consents and other relevant deadlines
· Assist in tracking client insurance and billing
· Making copies, compiling reports and data, scanning records
Requirements
· Ability to work with a diverse team efficiently
· Ability to manage multiple priorities regularly
· Ability to take notes, follow processes and procedures
· Familiarity or ability to learn and follow all confidentiality process and procedures
· Ability to treat each team member, vendor, and collateral contact with respect, integrity and compassion
· Proficiency in Microsoft office products including Word, Excel, Outlook, One Note required
· Ability to learn new software like Complete Payroll (Employee Payroll/Information), EHANA (electronic health care record), RELIAS (online training portal) RED CAP
· Proficient with administrative processes like using the phone, scanning, emailing, setting up meetings
· Excellent communication skill and ability to represent division programs to public