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Administrative Assistant

Mental Health Association - Western MA

Springfield, massachusetts


Job Details

Part-time


Full Job Description

MHA is seeking an organized, innovative administrative professional to ensure the smooth operation of quality services. A successful candidate will have proven administrative experience with a background in human services, case management, basic data entry and analysis, and electronic health records.  A qualified candidate will be highly organized with a passion for strengthening systems and working alongside a highly productive team. Efficiency and the ability to work with others is paramount.  This part time 25-hour position is a great opportunity for someone looking to give back to their community through the use of the professional administrative skills.

Hours: (9a-2p, 25 hours per week)

Position’s Essential Functions

·         Creation of forms and worksheets

·         Maintain medical records in physical and electronic form

·         Utilizing the electronic health record to generate reports

·         Data entry into electronic health records and other software systems (Virtual Gateway)

·         Assist in management of schedules, open positions, and onboarding

·         Manage participant consents and other relevant deadlines

·         Assist in tracking client insurance and billing

·         Making copies, compiling reports and data, scanning records

Requirements

·         Ability to work with a diverse team efficiently

·         Ability to manage multiple priorities regularly

·         Ability to take notes, follow processes and procedures

·         Familiarity or ability to learn and follow all confidentiality process and procedures

·         Ability to treat each team member, vendor, and collateral contact with respect, integrity and compassion

·         Proficiency in Microsoft office products including Word, Excel, Outlook, One Note required

·         Ability to learn new software like Complete Payroll (Employee Payroll/Information), EHANA (electronic health care record), RELIAS (online training portal) RED CAP

·         Proficient with administrative processes like using the phone, scanning, emailing, setting up meetings

·         Excellent communication skill and ability to represent division programs to public

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