Administrative Assistant

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.  

IT Concepts is looking for an experienced Administrative Assistant to support the IT Concepts Woodlawn Office. As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office environment. Your responsibilities will include managing executive schedules, coordinating meetings and travel arrangements, and providing essential support to the Executive Committee. You will also handle basic IT support with the support and training of our IT Team. Your role will be pivotal in organizing company events, preparing meeting minutes, and addressing administrative inquiries, all while maintaining a high level of professionalism and efficiency. This position offers a dynamic and engaging opportunity for someone committed to excellence in office administration and support.

Location: This position is 100% on-site

Responsibilities:

• Schedules meetings, travel, and appointments on behalf of executive committee as requested.
• Welcomes, directs, and provides general support to visitors and customers meeting with the Executive Committee.
• Records meeting minutes and prepares written summaries of data when needed.
• Responds to, and resolves, administrative inquiries, and questions.
• Assist in the preparation of agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Processes expense reports as requested.
• Performs other customary administrative duties as necessary, including ad-hoc project support.
• Assisting in the planning and coordinating of all in-house or off-site activities (for example parties, celebrations, volunteer events, meetings, and conferences). Administering mailings for New Hire and Employee Appreciation packages, or other mailings as requested.
• Assisting with planning and organizing employee appreciation activities.
• Assist with document repositories and organization as requested.
• Assist with the entry into the building, suite, etc.
• Responsible for front desk coordination and communication.
• Researches, orders, and organizes company apparel under the direction of management.
• Other duties as assigned.
• Maintains office efficiency by managing Maintenance, Mailings, Supplies, Equipment, Bills, Errands, and Shopping.
• Answers calls for the company’s main phone line; directs calls to correct departments.
• Monitors inventory and proactively maintains office supplies.
• Coordinates maintenance and storage of office equipment in collaboration with IT.
• Maintains the office condition and arranges necessary repairs with the building facilities management vendors, including maintenance and cleaning crews.
• Addresses employee queries regarding office management issues.
• Other duties as assigned.

Requirements

• Minimum 3 years of experience in related field, including office management and administrative support.

• Experience working with all levels of management.
• Excellent verbal and written communication skills.
• High School diploma required
• High level of interpersonal skills to interact with employees, leadership, and customers.
• Ability to handle communications and situations with confidentiality and sensitivity.
• Continually demonstrate discretion, poise, tact, and diplomacy.
• Team player and willing to be flexible with work schedule when necessary.
• Exceptional attention to detail. Must be able to meet deadlines in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Advanced experience using software applications such as Microsoft Office (Word, Excel, PowerPoint, and Outlook), Adobe Pro, and travel platforms; must be able to manage multiple calendars in Outlook.
• Ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Basic IT troubleshooting experience in Microsoft Office (Word, Excel, PowerPoint, and Outlook), Adobe Pro and AV/ Meeting set ups.

Preferred Skills:

• Basic IT support experience is preferred
• Bachelor’s degree is preferred.

Clearance requirements:

• Must be able to obtain and maintain a Public Trust clearance

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer great benefits – Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Theft Protection, Legal Resources Coverage, 401(k) with company matching with NO vesting period.  ITC Health benefits have a $0 premium for certain plans for eligible employees.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC maintains a strong commitment to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As a part of our VEVRAA compliance efforts, ITC has established an affirmative action plan that outlines our commitment to the recruitment, hiring, and advancement of protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary, and it will not impact your eligibility for employment.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to consider you for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.   #itccareers #LI-JG1