Service Coordinator

Objective

Maintain Schedules for Window Washers and client appointments. This includes timesheets, delegation of work, managing cost of the job allocated to the number of workers assigned. This position will also require some administrative functions in contract management and repeat sales calls. Strong communication and attention to detail is a requirement and indicator of success.

Primary Responsibilities

·         Create weekly window washing job schedule off sold jobs

·         Review and approve bi-weekly payroll for Window Washers

·         Billing of completed window washing jobs

·         Managing Client calls and relaying information to the Window Washing Team on the job site.

·         Maintaining and reviewing client contracts for Window Washing jobs

·         Saving or adding appropriate information to the shared drive

·         Support Director of CBS as needed

Requirements

• Bachelor’s degree, or equivalent experience       
• Strong MS Office and knowledge of CRM systems      
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Competitiveness - Willingness to strive to get ahead or to finish projects.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.  
• Valid driver’s license
• Notary License a plus but not require

Physical Demands

The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job.

• Able to lift, bend, push, pull up to 30lbs
• Walk indoor/outdoor for multiple hours per day
• Sit for long durations

Benefits

City Wide offers a competitive salary, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision and PTO.

More on City Wide...

City Wide Facility Solutions is the largest management company in the building maintenance industry and services Kansas City-based businesses. We have over 60 years of business and continue to experience healthy business growth across our communities. Our culture supports the company’s Mission: to create a Ripple Effect by positively impacting the people and communities they serve. Learn more at www.gocitywide.com

City Wide is an Equal Opportunity Employer