Client Account Specialist (law firm and aderant experience required)

Responsibilities:

• Understand the client arrangements cycle thoroughly and managing a wide portfolio of negotiated fee arrangements.
• Maintenance of timekeeper records.
• Review and analyze our client fee arrangements to ensure the corresponding billing information is implemented properly in our financial and legal management system.
• Review, analyze and implement Outside Counsel or billing guidelines received from clients to identify new requirements that will have an impact on the client’s billing process or realization.
• Communicate the client fee arrangements and billing requirements to appropriate Firm teams and personnel effectively.
• Conduct root cause analyses to identify opportunities for process improvements and training.
• Assist with data clean up from the Elite to Aderant conversion to enhance Aderant functionality.
• Maintain status reports for rejected invoices due to rate errors for the billing and e-billing teams.

Requirements

• Associates degree required; Bachelor’s degree preferred.
• Previous law firm or professional services billing experience required; a minimum of 5 years of experience is strongly preferred.
• Experience with Elite (Enterprise or 3E) or Aderant Expert is required.
• Familiarity with various e-billing software vendors, such as Serengeti, Collaborati, Passport, BillingPoint, CounselLink, e-Billing Hub or BillBlast is a plus.