Manager, Client Engagement

This position can be remote from anywhere in the USA.

Position Summary:

As an Account Manager, you will be instrumental in overseeing strategical and tactical processes within business engagements, focusing on developing effective marketing strategies for smaller and mid-size clients. Your role involves providing leadership, facilitating communication, and monitoring technical, legal, and sales processes to achieve profitable outcomes for both the organization and smaller clients.

Requirements

Essential Duties and Responsibilities include the following:

• Lead the delivery of solutions to clients within defined time frames, overseeing all aspects of business engagement from initiation to completion.
• Drive business results, including client satisfaction and profitability, through effective accounts management, growth strategies, and successful target achievement.
• Develop and execute business strategies, optimizing engagement execution and personnel management for optimal target utilization.
• Demonstrate innovative leadership strategies to achieve organizational and client business goals.
• Cultivate enduring business relationships with clients, identify and pursue new profitable opportunities, and act as a key day-to-day liaison for engagements.
• Manage engagement profitability by overseeing work statements, budgeting, and resource management.
• Ensure client satisfaction for engagements by upholding service quality standards, timely delivery, invoicing, and resolving client inquiries and concerns.
• Provide leadership and mentorship to the business project team working on client engagements.
• Coordinate with technical, legal, and sales departments to optimize team performance and project outcomes.
• Exhibit strong communication skills (oral, written, presentation) to facilitate effective communication between the organization and clients.
• Foster team building and internal relationships to promote a collaborative work environment.

Benefits

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Compensation & Benefits

• Unlimited paid time off
• Medical, Dental and Vision Benefits
• FSA & HSA accounts
• 401k with 50% match
• Life and personal accident insurance
• Adoption assistance
• Tuition reimbursement
• Employee assistance program
• Marketplace for personal shopping discounts

Connection and belonging at Bristol

At Bristol Global Mobility, we are committed to leading a diverse and inclusive workplace where all our people are empowered to succeed. As a committed signatory of the UN Women’s Empowerment Principles (WEPs), CEO Action! and member of Includability, we are passionate about equal opportunities and actively encourage applicants from all backgrounds.

If you have a disability or condition which may affect your ability to take part in our application process, please let us know and we will make reasonable adjustments for you.