Manager, Client Engagement

The Client Engagement Manager (CEM) is accountable for an assigned portfolio of clients and their engagement processes and solution delivery through all phases of on-boarding and implementation. The CEM may also be accountable for project management support of existing accounts or implementation management of new accounts or expansions within current accounts. The CEM serves as a Trusted Advisor to clients by understanding the client’s goals, planning, and controlling delivery, mitigating risks and constraints, and expertly communicating internally and with clients to meet or exceed client requirements. The CEM develops successful client partnerships that result in high client satisfaction, retention, and growth. Through influential leadership in a matrixed environment, the CEM builds and leads diverse high-performing teams across Vatica Health, the client, and vendor partners. The CEM makes significant contributions to client engagement and solution delivery best...

LAC Federal is seeking a Client Engagement Manager (CEM) for the Washington DC Metro Area.

The CEM will be responsible for owning and cultivating client relationships through regular communication and interaction with company employees at client sites. This role involves overseeing multiple client projects simultaneously, proactively monitoring staff performance, managing project costs, and identifying and pursuing new business opportunities with existing clients. The position is predominantly remote, with an expectation of visiting client sites as needed within the Washington DC Metro Area. Corporate offices are available in downtown Washington, DC (Metro Center) and Rockville, MD. This is a full-time, permanent position with benefits.

Please note:

• We do not offer relocation for this role.
• Candidates must live within the Washington DC Metro Area and must have access to transportation for client site...

This position can be remote from anywhere in the USA.

Position Summary:

As an Account Manager, you will be instrumental in overseeing strategical and tactical processes within business engagements, focusing on developing effective marketing strategies for smaller and mid-size clients. Your role involves providing leadership, facilitating communication, and monitoring technical, legal, and sales processes to achieve profitable outcomes for both the organization and smaller clients.

Requirements

Essential Duties and Responsibilities include the following:

• Lead the delivery of solutions to clients within defined time frames, overseeing all aspects of business engagement from initiation to completion.
• Drive business results, including client satisfaction and profitability, through effective accounts management, growth strategies, and...

Inbox Health is on a mission to reinvent healthcare, beginning with patient billing. We're working to turn a frustrating and opaque process into an intelligent, personalized experience. We strive every day to create a better model for healthcare billing for all of us. 

We are rapidly expanding our team and looking for exceptional talent to help create a category-defining offering. By joining Inbox Health, you’ll become a part of a friendly, entrepreneurial, and collaborative culture that is changing the way patient billing is done. Our offices are centrally located in the center of New Haven, Connecticut.

The Role:

Our Client Engagement team advises and guides a wide variety of clients, ensuring they launch the Inbox Health platform successfully, adopt it widely and are continually driving business value from their relationship with us. We are seeking an energetic, experienced Client Engagement Manager (CEM) who...

About fme

fme Life Sciences focuses on Business Solution deployments leveraging Enterprise Content Services platforms for clients in the Life Sciences Industry. fme is increasingly regarded as a trusted vendor and partner by its clients, who range from small and emerging start-ups to large global pharmaceutical companies. The company is widely regarded as a leader in providing business process consulting, technology platform implementations, managed services, and data/document migration services focused on Content Services and its applicability to business-critical solutions including RIM, Regulatory, Clinical and QMS.

fme is partnered with the leading Business Solutions and ECM vendors supporting the Life Sciences industry, including Veeva Vault, OpenText Documentum, Generis CARA, Honeywell TrackWise and TrackWise Digital, and Alfresco. 

fme’s priority is client satisfaction and assisting them with determining the most effective way to...