Customer Support Specialist in Utah

About the Company

VOZE is on a mission to create software that sales reps love to use. We are driven by a commitment to excellence and a passion for innovation. Using our mission as our guide, we create solutions that positively impact the world. We are dedicated to pushing the boundaries of what's possible.  Using AI, VOZE focuses on the nuances of in-person sales and tangible product interactions, while redefining how sales data is collected, processed, and leveraged. 

About the Role

The Customer Support Specialist is the first point of contact for customers seeking Voze technical assistance. You will be responsible for building solid relationships with Voze Customers by guiding them through Voze features and functionality, recommending solutions to questions they may have, and advocating for them within the organization by promptly escalating issues to the appropriate Voze...

In this role, you’ll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.

Client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. As a Driver Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.

As a Support Specialist, you will:

• Serve as the front line, supporting the company's driver-partners. 
• Thrive in a fast-paced environment tackling an array of customer issues.
• Become an expert on its services
• Deliver above-and-beyond customer service to the company's riders. 
• Notice even the...