Level 1 Technology Support Specialist
Alcala Consulting, Inc.
Pasadena, california
This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.
DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.
· Honest, self-motivated, professional, team player and the ability to work with minimal supervision
· Travel to client offices when needed
· Exceptional customer service skills,...