Technical Account Manager

Futurex is seeking a team-oriented individual to fill the position of Technical Account Manager. The ideal candidate is a motivated leader, who uses their technical background to provide a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support, but from an account-specific perspective. They are assigned individual accounts with whom they are a dedicated technical support resource. They build strong relationships and maintain the pulse on customer satisfaction, all while keeping an eye toward growing the overall account footprint.

This position is part of the wider, Technical Support Engineering team, and can include support for Futurex’s global customer base as needed. This is a fast-paced position with high visibility, and opportunities for rapid advancement. The qualified candidate must be willing to work under general supervision with moderate latitude for the use of initiative and independent judgment. The primary...