Strategic Account Manager

About the Role:
CloudZero is looking for a Strategic Customer Success Manager to support the growth of our most Customer Success organization and help drive best in class levels of adoption, expansion and retention for our customers.  A key focal point for the role will be driving a culture of delivering positive business outcomes and an incredible experience for our customers.  This role will report into the Director of Customer Success. Performance for the role will be measured by delivering high net revenue retention, low customer logo churn, high software adoption and high customer satisfaction/net promoter scores for our SaaS platform.

About You:
You are an accomplished Customer Success sales professional with experience in driving software adoption, value realization, and expansion with key named accounts in a B2B SaaS startup software environment. You enjoy working hands-on with customers, speaking to...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...

Account Manager, Strategic Publication Planning

Job Summary

Account Managers oversee project management for one or more accounts; participate in the development, execution and delivery of publication plans; establish ongoing collaboration with designated account team leaders to define client commitments, expectations, and project budgets; and advise and assist Project Managers with daily oversight including prioritization of all projects to ensure high-quality, on-time, on-budget performance.

Account Managers direct assigned account team members to ensure that all activities and documents meet timeline, financial, and quality objectives and commitments. This requires an ability to manage multiple projects, monitor deadlines, prioritize work, evaluate the cost-effectiveness and productivity of team and individual performance, and identify, analyze, and adjust work procedures and relationships to maximize...

LOCATION: (U.S. Remote - East or West)

As a Technical Account Manager, you will put two of your passions — data analysis and empowering customers — to work every day. You’ll work directly with customers to provide cost intelligence observations, facilitate conversations around causes/solutions to cost growth, and help guide them on their FinOps journey. These conversations might be about specific resource usage with engineering, tagging strategies with operations, COGS with finance, or unit cost trends with the executive...all in the same day!

Responsibilities

• Ongoing customer segment onboarding and implementation initiatives, including addressing ad hoc requests
• Form and maintain strong strategic relationships across key customer personas; Provide domain expertise in gaining credibility across CloudZero teams
• Communicate value and monitor performance metrics/KPIs to include conducting periodic...

About Woolf

• We're building a category-defining company, backed by top investors in Silicon Valley, with a mission to increase the speed of innovation in higher education and increasing access to high-quality education. See more at Woolf.university.
• We are a fast growing start up with a small team working with member colleges that have over $750m in annual course sales.
• Our teams are primarily remote

The Role

This is an exciting time to join Woolf and help build a university for a borderless future. We're looking for a Strategic Account Manager to join our Sales team. Woolf is a globally distributed company backed by world-class investors, and all of our roles are fully remote.

As a Strategic Account Manager, you will work with some of the most innovative education organizations in the world, helping them to...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...

As a member of our growing Strategic Account Manager Team at OnLogic, you are a sales leader within the company responsible for driving exponential, profitable revenue growth and driving strategic go to market initiatives. You have the ability to construct and execute a successful business development strategy, and the skills to manage complex customer relationships at a senior level. You are a skilled problem solver and have a strong ability to motivate those around you in achieving extraordinary results. You thrive in front of groups, and can facilitate closure on large opportunities that would seem impossible to your peers!

On an average day, you'll...

• Prospect, develop and close new top tier customers via frequent proactive sales and business development strategies.
• Travel 25-35% of your time.
• Develop new customer relationships, and work proactively to identify and resolve customer issues that affect current or...

As a member of our growing Strategic Account Manager Team at OnLogic, you are a sales leader within the company responsible for driving exponential, profitable revenue growth and driving strategic go to market initiatives. You have the ability to construct and execute a successful business development strategy, and the skills to manage complex customer relationships at a senior level. You are a skilled problem solver and have a strong ability to motivate those around you in achieving extraordinary results. You thrive in front of groups, and can facilitate closure on large opportunities that would seem impossible to your peers!

On an average day, you'll...

• Prospect, develop and close new top tier customers via frequent proactive sales and business development strategies.
• Travel 25-35% of your time.
• Develop new customer relationships, and work proactively to identify and resolve customer issues that affect current or...

The Senior Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research...

The Account Manager cultivates and maintains AssistRx’s relationship with our Pharmaceutical manufacturing partners. In this role, you'll be working with pharmaceutical executives (Associate Director and above) on a daily basis to ensure they are receiving maximum value from iAssist’s features and services. The Pharmaceutical Account Manager presents new ideas and innovations to clients, upselling and enhancing their product and is the liaison between the Pharmaceutical Brand Teams and all key AssistRx stakeholders.

Responsibilities

• Forms strategic partnership with clients by developing a working knowledge of their business goals, technical challenges and infrastructure configurations to ensure an outstanding customer experience.
• Establish and maintain a role as advisor to clients and colleagues.
• Present new ideas and innovations to client to upsell and enhance their products and services.
• Research high-level...

About the role - Who are you?

Signal’s proprietary machine learning technology allows organisations to digitise their domain expertise, creating their own AI and then applying it to the explosion of external data. We have a growing number of accounts where we are bringing new propositions to market that integrate our AI and their expertise to improve the quality of insights they offer to end-clients. We are looking for someone to manage and grow these enterprise accounts..

You bring a sophisticated understanding of how to navigate large organisations, have experience in selling and upselling enterprise software and take a variety of stakeholders from the c-suite to analysts on a digital transformation journey. You enjoy learning new technologies and how they can deliver customer value and are eager to understand a product roadmap as well as customer needs and triangulate between the two.

The day to day responsibilities - What you...