Shift Manager - In Room Dining (Available to work both SWING and GRAVE SHIFT)
Ocean Casino Resort
Atlantic City, new jersey
About the Role
The In Room Dining Supervisor assists the Manager In Room Dining in overseeing the day-to-day management of the In Room Dining Operation.
Position Responsibilities
- Ensures that service is carried out in accordance with established policy
- Responsible for controlling labor and other operating costs
- Trains and evaluates all In Room Dining personnel and enforces food and beverage policies and procedures
- Facilitates communication between various hotel, casino Departments and the In-Room Dining and Amenity Department to ensure courteous and prompt service
- Ensures sanitation compliance throughout In Room Dining
- Handles customer complaints
- Responsible for compliance with all regulatory requirements within area of responsibility
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Shift...