Servicing Analyst

Deskside L2 IT support will provide quality remote and onsite support to IT users, employing a high degree of customer service, technical expertise, and timeliness. Consult knowledge base to optimize problem resolution, track calls and enter solution data and follow through on resolution with end users.

Additional responsibilities: 

• Collaborate with cross-functional teams and operate as "smart hands" to ensure the smooth operation of IT systems
• Contribute to the Knowledge Base with updates to existing articles and generation of new articles
• Provide excellent user support to via phone, email or in person.

Requirements

• Experience: 1-3 years in a service desk or similar IT support role.
• Occasionally act as an escalation point for Critical outages outside of standard business hours
• Knowledge of Active Directory and M365 tools and processes
...

SUMMARY: Customer Service Analyst prepare necessary reports, interaction with customers and customer portals. Order entry and answering the main phone line.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES: Prepare past due reports, track consignment orders and RFQ’s as required. Process, balance and maintain EDI Cum’s, quantities, and changes; Zemford and Emfor. This position is responsible for the necessary documents and instructions are present to enter orders, order entry, order document control, order division maintenance, order confirmation delivery, order filing and distribution; updating orders based on negotiations and priorities. Create and maintain schedule agreements. Ensure that freight cost is on orders prior to invoicing. Maintain orders email, pull P.O.’s from customer portals. Creation and maintenance of the following reports: Monthly Sales report, open orders daily report, past due reporting with action plan; consignment order reporting and tracking. Assist...

Arena Investors, LP, (“Arena”) is a global institutional asset manager that provides creative solutions for those seeking capital in special situations.  The firm makes special situations investments across both private and public market investing, emphasizing credit and asset-oriented strategies across corporate, real estate, and structured finance assets. Arena is recognized across the industry for its performance, operations, and client satisfaction. Arena was founded in 2015, and today manages approximately $3.5 billion primarily for institutional investors globally.

Arena is looking to expand its Client Service and Marketing team with the addition of a Senior Analyst. This individual will work closely with Arena’s investment teams and infrastructure departments, to continue Arena’s strong asset growth and institutional client relationships through the production of investment and portfolio-related content and support the team’s other data and analytical...

Arena Investors, LP, (“Arena”) is a global institutional asset manager that provides creative solutions for those seeking capital in special situations.  The firm makes special situations investments across both private and public market investing, emphasizing credit and asset-oriented strategies across corporate, real estate, and structured finance assets. Arena is recognized across the industry for its performance, operations, and client satisfaction. Arena was founded in 2015, and today manages approximately $3.5 billion primarily for institutional investors globally.

Arena is looking to expand its Client Service and Marketing team with the addition of an Analyst. This individual will work closely with Arena’s investment teams and infrastructure departments, to continue Arena’s strong asset growth and institutional client relationships through the production of investment and portfolio-related content and support the team’s other data and analytical...

GRF CPAs & Advisors Risk & Advisory Services (RAS) team assists organizations in adopting an enterprise-wide approach to analyzing and prioritizing risks and aligning them with their strategic goals. 

RAS is currently made up of four verticals: Internal Audit, Enterprise Risk Management (ERM), Fraud Risk Management, and Cybersecurity with services that fall into the following categories:

·       Internal audit plan development and execution

·       ERM implementation and optimization

·       Facilitated risk assessments

·       Fraud, Forensic, and Whistleblower Investigations/Assessments

·       Risk reviews

·       Design and/or assessment of risk mitigation plans

·       Governance evaluation and Strategic...

Job Summary:

As the ITSM Analyst, you will be instrumental overseeing the delivery and maintenance of IT services within REE Medical. In this role, you ensure service delivery processes are efficient and effective, liaise with internal teams, and support the implementation and coordination of ITSM processes, including, but not limited to: Incident Management, Change Management, Problem Management and Service Management. Reporting into the Director of ITSM and Data Engineering, your primary focus will be on ITSM configuration, coordination, documentation, and support of training. With your expertise in cross-functional collaboration, you will act as a liaison between IT and REE for service management requirements and prioritization. This position requires a knowledgeable and proactive individual who can collaborate effectively and communicate professionally with all levels of the business.

What is expected in this role:

• Creating, implementing, and...

Position Summary:

The Service Desk Analyst will be an essential member of the Technology Division’s Client Services team, serving as the primary point of contact for all technical support inquiries from district staff and students. This role is focused on delivering exceptional IT support, leveraging both phone and remote support tools to troubleshoot and resolve issues ranging from basic to moderately complex. The ideal candidate will demonstrate a solid mixture of technical skill, excellent customer service, and familiarity with the challenges of an educational environment. Candidates should possess foundational IT knowledge, software competency, basic networking understanding, and prior experience in a service desk or help desk setting.

Key Responsibilities:

1. First Line Support: Respond to incoming calls, help desk tickets, and remote requests for assistance from users, ensuring a professional and...

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is looking for an experienced Mid-Level Data Analyst to support our intel customer at Defense Intelligence Agency (DIA). Analyst will be part of a team providing advanced data analytics and predictive strategic planning via on-demand tasker. Individual will be working in tandem with data...

Location: On-site Client Office (US)

Onsite Locations Available: California (Fremont, Menlo Park), Georgia (Atlanta), Colorado (Denver)

This position requires you to be in office, Monday - Friday. PST working hours, required.

Salary: $90K - $100K base + 10% performance bonus DOE & Geographic Location

A little bit about us:

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale.

About the Role:

Applied Value Technologies is seeking an Application...

At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.

We are looking for a Sr. Solutions Analyst to join our team. This position will play a pivotal role in discovering business needs and creating effective solutions to support innovative capabilities development in the Banking as a Service division.

This position is eligible for a Hybrid schedule in Wichita, KS and surrounding areas. Remote in Sioux Falls, South Dakota and Kansas City, Missouri.

A successful candidate will have:

• An ability to think strategically and analytically
• High learning agility to quickly understand business context and goals and our technical capabilities and process infrastructure
• An ability to think in...

About GBG  

GBG is the leading expert in global identity and location. In an increasingly digital world, GBG helps businesses grow by giving them the intelligence to make the best decisions about their customers when it matters most.  

Every second, our global data, agile technology, and expert teams, power over 20,000 of the world's best-known organizations to reach and trust their customers.  

Why you should be@GBG  

Reach 

The precision of location data is critical to businesses that need to know exactly where their customers are so they can reduce failed deliveries, share great customer experiences and remove unnecessary costs. We provide the unique insight to know locations as well as the people who live there, because we understand global addresses better than anyone else.  

This means our customers have confidence that their...

Arena Investors, LP, (“Arena”) is a global institutional asset manager that provides creative solutions for those seeking capital in special situations.  The firm makes special situations investments across both private and public market investing, emphasizing credit and asset-oriented strategies across corporate, real estate, and structured finance assets. Arena is recognized across the industry for its performance, operations, and client satisfaction. Arena was founded in 2015, and today manages approximately $3.5 billion primarily for institutional investors globally.

Arena is looking to expand its Client Service and Marketing team with the addition of a Senior Analyst. This individual will work closely with Arena’s investment teams and infrastructure departments, to continue Arena’s strong asset growth and institutional client relationships through the production of investment and portfolio-related content and support the team’s other data and analytical...

Arena Investors, LP, (“Arena”) is a global institutional asset manager that provides creative solutions for those seeking capital in special situations.  The firm makes special situations investments across both private and public market investing, emphasizing credit and asset-oriented strategies across corporate, real estate, and structured finance assets. Arena is recognized across the industry for its performance, operations, and client satisfaction. Arena was founded in 2015, and today manages approximately $3.5 billion primarily for institutional investors globally.

Arena is looking to expand its Client Service and Marketing team with the addition of an Analyst. This individual will work closely with Arena’s investment teams and infrastructure departments, to continue Arena’s strong asset growth and institutional client relationships through the production of investment and portfolio-related content and support the team’s other data and analytical...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking an experienced Junior Service Operations Analyst. This position is for PEO Digital Support Service Delivery planning, activities, and analysis to include program analysis, strategic planning, metrics analysis, risk management, or support of executive review preparations.

The...