Service and Training Manager

Senior Management Analyst (Workforce Services & Training Services) (15.11)

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

OCT is currently looking for a Senior Management Analyst (Workforce Services & Training Services).  This position will have a 75% in office requirement and is contingent upon contract award.

Role:

OCT is looking for a Sr. Management Analyst to support the CISA Infrastructure Security Division Front Office. ISD conducts and facilitates vulnerability and consequence assessments to  help critical infrastructure owners and operators, and...

The Service and Training Manager is to promote the values and culture of Happier by being a leader.  This position will oversee New Restaurant Openings, management training programs, restaurant visits and ongoing personal development training and for exempt and non-exempt employees and assist in recruiting.

This leader will manage ensuring our systems and content are effective and engaging for the end user. In addition, this energetic leader will partner with the Operations and Human Resources team to assist in creating and launching new policies, programs, and training curriculum, lead training, fill learning gaps, evaluate employees, and create learning solutions that help employees achieve their best work. The person in this role will also ensure our teams are 100% compliant in adherence to all legal requirements.

The successful candidate will be open to and thrive in ever evolving circumstances and have a strong ability to gather and...