Service Advisor
GLOBAL PACIFIC SUPPORT
Sugar Land, texas
GLOBAL PACIFIC SUPPORT is looking for a highly motivated and detail-oriented individual to join our team as a Service Advisor. In this role, you will act as the primary liaison between our customers and our technical team, ensuring that customer inquiries and service requests are handled efficiently and professionally. As a Service Advisor, you will play a vital role in delivering exceptional customer service while effectively managing service operations.
Responsibilities
- Welcome and assist customers with their service needs and inquiries.
- Evaluate customer concerns and provide accurate information on services and repairs.
- Schedule appointments and coordinate service work efficiently.
- Prepare detailed estimates and work orders based on customer needs.
- Communicate effectively with technicians to ensure understanding of service issues.
- Update customers on the status of their vehicles and address any concerns or...