Sales Operations Support

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual to join our growing team as an Operations Specialist! iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1!

The position of Operations Specialist is crucial to the team's success. In this role, you will be a significant point of contact between the company and our vendors. You will be responsible for providing excellent support to the sales team while acting as a liaison between them and our vendors. Tasks include completing sales orders, invoicing, shipment tracking, handling of returns, reconciliation, AP/AR, among other duties. Experience working at a Value Added Reseller is a plus!

Requirements

• Excellent communication skills, both written and verbal

• Possess...

Job Description:

The Sales Operations & Customer Support Specialists are part of a team that are responsible for building and running efficient processes for global management that enable accurate, consistent, and clean portfolios for Sales compensation, reporting and analysis. The team takes pride in helping internal sales teams organize customer data through a highly efficient scaled support model. Experts in driving process improvements and consistency, Sales Operations & Customer Support Specialists are analytical and strategic with a pragmatic sense of getting things done.

The Sales Operations & Customer Support Specialists are responsible for managing incoming user questions and escalations across several internal systems. They directly troubleshoot issues, analyze root causes and document common resolution paths to improve workflows.  In addition, the individual that will fill this role will assist with additional ad hoc...

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a dynamic, motivated, individual to join our growing team as an Operations Specialist! iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1!

The position of Operations Specialist is crucial to the team's success. In this role, you will be a significant point of contact between the company and our vendors. You will be responsible for providing excellent support to the sales team while acting as a liaison between them and our vendors. Tasks include completing sales orders, invoicing, shipment tracking, handling of returns, reconciliation, AP/AR, among other duties. Experience working at a Value Added Reseller is a plus!

Requirements

• Excellent communication skills, both written and verbal

• Possess...

The Sales Operations Support Specialist is responsible for order processing, timely shipping, and customer billing. Other tasks will include direct communication with sales brokers, customer data maintenance, sample fulfillment, and other ad-hoc projects.

Key Responsibilities

·         Sales Order Processing

·         Customer Communication

·         Inventory Availability Checks

·         Review Shipping Documentation

·         Customer Product Catalog Management

Requirements

·         Ability to multi-task in a fast-paced environment

·         Strong attention to detail and organizational...