Patient Services Specialist

Join our team as a Patient Services Specialist!

As a Patient Services Specialist at Lynx Therapeutics, you will play a crucial role in ensuring that our patients receive outstanding support and care. You will be responsible for managing patient inquiries, facilitating communication between patients and healthcare providers, and ensuring a seamless patient experience from inquiry to follow-up.

Key Responsibilities:

• Act as the first point of contact for patients, addressing their inquiries and providing accurate information regarding their treatment plans.
• Coordinate and schedule appointments, follow-ups, and necessary referrals as needed.
• Assist patients with navigating healthcare systems and accessing available resources, including financial assistance programs.
• Maintain accurate patient records and documentation, ensuring compliance with confidentiality regulations.
• Collaborate with...

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times.

Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice.

General Responsibilities:

• Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank....

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times.

Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice.

General Responsibilities:

• Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank....

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times.

Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice.

General Responsibilities:

• Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank....

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times.

Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice.

General Responsibilities:

• Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank....

The responsibilities of the Patient Service Specialist Trainer include conducting training for various front office activities, such as managing the reception area, handling mail, verifying insurance, and maintaining patient data accuracy. They will demonstrate how to provide exceptional customer service and act as a patient concierge in the reception and lobby area. The PSS Trainer will also show how to greet customers, collect registration data, collect co-pays (when necessary), and ensure patient confidentiality is maintained at all times.

Kindly note that this job description does not include an exhaustive list of activities, duties, or responsibilities expected of the PSS Trainer. Duties, responsibilities, and tasks may be subject to change with or without prior notice.

General Responsibilities:

• Trains how to greets patients in a polite, prompt, and helpful manner. (AIDET) Acknowledge, Introduce, Duration, Explanation, Thank....