Patient Service Representative

As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease with the organization's operating needs and financial goals.

*Pay Range: $20/hr. to $30/hr.

Full Time Work Schedule :

• Sunday to Saturday, 8 hours, Variable working hours from (7:00 a.m. to 9:30 p.m.)

Responsibilities

• Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
• Responsible for interacting with patients, payers and providers to gather information necessary for...

Do you have a passion for people? Love interacting with and guiding patients? Like the hustle and bustle of a busy clinic? Join ROC as a Patient Services Representative! This position will remain posted until filled.

You would be the first and last Surgery Center employee our patients would interact with. You could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. Your attention to detail will allow for the correct information to provided to the clinical team and ensure the correct billing is taken care of for the patient. You are essential to facilitating a great patient experience.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Patient Services Representative?

Insert summary section from job...

Do you have a passion for people? Love interacting with and guiding patients? Like the hustle and bustle of a busy clinic? Join ROC as a Patient Services Representative! This position will remain posted until filled.

You would be the first and last ROC employee our patients would interact with. You could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. Your attention to detail will allow for the correct information to provided to the clinical team and ensure the correct billing is taken care of for the patient. You are essential to facilitating a great patient experience.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Patient Services Representative?

Insert summary section from job description...

As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease with the organization's operating needs and financial goals.

*Pay Range: $20/hr. to $30/hr.

Full Time Work Schedule :

• Sunday to Saturday, 8 hours, Variable working hours from (7:00 a.m. to 9:30 p.m.)

Responsibilities

• Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
• Responsible for interacting with patients, payers and providers to gather information necessary for...

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

• Receives inbound calls from patients inquiring about billing statements
• Update missing or inaccurate account information (demographics and/or insurance)
• Works to resolve incoming email, paper and fax correspondence regarding patients, clients and internal departments billing inquires
• Ability to remain calm and professional when handling escalated patient calls
• Make outbound calls to patients to resolve past due balances
• Verify insurance eligibility utilizing a variety of...

Do you have a passion for people? Love interacting with and guiding patients? Like the hustle and bustle of a busy clinic? Join ROC as a Patient Services Representative! This position will remain posted until filled.

You would be the first and last ROC employee our patients would interact with. You could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. Your attention to detail will allow for the correct information to provided to the clinical team and ensure the correct billing is taken care of for the patient. You are essential to facilitating a great patient experience.

ROC is expanding with two more operating suites opening the beginning of 2025 as we welcome seven new surgeons to our team. Join our team to be part of the growth and excitement!

What would you do as a Patient Services Representative?

Insert summary section from job description...

Performs clerical duties to support the daily business activities of the department. Responsible for the following: answer telephones, greeting patients and processing patients in preparation for clinical visits.

Essential Functions

1. Applies the step-by-step AWAKEN process to consistently fulfill our patients’ needs and help the Dental Department maintain excellent Patient Satisfaction scores.

2. Answers telephones, routes call, takes messages and provides routine information to patients or staff. Responds to all telephone inquiries in a timely and courteous manner.

3. Provides guidance and direction to visitors and patients. Calls for transportation as necessary.

4. Verifies patient’s demographic and personal information and enters them in the appropriate EHR program.

5. Verifies insurance benefits and eligibility by using eligibility portal in Nextgen and MediCal.

6. Schedules appointments by telephone and in...

Performs clerical duties to support the daily business activities of the department.

Responsible for the following: answer telephones, greeting patients and processing patients in preparation for clinical visits.

Essential Functions

1. Applies the step-by-step AWAKEN process to consistently fulfill our patients’ needs and

help the Dental Department maintain excellent Patient Satisfaction scores. AWAKEN:

Anticipate, Welcome, Appreciate, and Keep it real, Excellence and Never.

2. Answers telephones, routes call, takes messages and provides routine information to patients

or staff. Responds to all telephone inquiries in a timely and courteous manner.

3. Provides guidance and direction to visitors and patients. Calls for transportation as

necessary.

4. Verifies patient’s demographic and personal information and enters them in the appropriate

EHR program.

5. Verifies insurance...

1. Applies the step-by-step AWAKEN process to consistently fulfill our patients’ needs and help the Dental Department maintain excellent Patient Satisfaction scores. AWAKEN: Anticipate, Welcome, Appreciate, and Keep it real, Excellence and Never.

2. Answers telephones, routes call, takes messages and provides routine information to patients or staff. Responds to all telephone inquiries in a timely and courteous manner.

3. Provides guidance and direction to visitors and patients. Calls for transportation as necessary.

4. Verifies patient’s demographic and personal information and enters them in the appropriate EHR program.

5. Verifies insurance benefits and eligibility by using eligibility portal in Nextgen and MediCal.

6. Schedules appointments by telephone and in person; follows up on failed and cancelled appointments. Performs the 24 or 48-hour patient appointment reminder calls or updates status of text message calls into Dentrix. Contacts...

Company Background

TSI is one of the fastest-growing outsourcing companies worldwide with Contact Center operations throughout the US, Mexico, and Latin America and world headquarters in Valencia, CA. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth.

Company Culture & Mission

TSI makes outsourcing simple so that our clients can focus on their core business and drive sales growth. TSI is the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: Transparency, Passion, Giving Back, Results and Fun!

Job Summary

Our state-of-the-art Contact Center is looking to build on our biggest strength: our teammates!...

JourneyPure, a premier provider of addiction treatment and mental health services, is seeking a friendly and organized Patient Services Representative to join our team. As a Patient Services Representative at JourneyPure, you will be the first point of contact for our clients and their families, providing exceptional customer service and support.

In this role, you will greet clients, assist with registration and admissions processes, and answer any questions or concerns they may have. You will also handle scheduling appointments, verifying insurance information, and processing payments. Your attention to detail and ability to communicate effectively will contribute to ensuring a positive and seamless experience for our clients.

Responsibilities

• Complete the registration and admissions process accurately and efficiently
• Verify insurance benefits and obtain necessary authorizations for services
• Schedule appointments and follow-up...

Silverhill Hospital, a leading healthcare provider in the Hospital & Health Care industry, is currently seeking a dedicated and compassionate Patient Service Representative to join our team. As a Patient Service Representative at Silverhill Hospital, you will be the first point of contact for our patients and will provide exceptional customer service and administrative support to ensure a positive and seamless experience for all who visit our facility.

Responsibilities

• Answer incoming calls and direct them to the appropriate department or individual
• Schedule appointments and maintain calendars for healthcare providers
• Verify patient information and insurance coverage
• Collect and update patient demographic data
• Assist with patient registration and check-in process
• Coordinate with healthcare providers to ensure timely and accurate patient care
• Handle and resolve patient complaints or...

As a Patient Services Representative, you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Patient Services Representative?

Insert summary section from job description (i.e. The title is responsible for summary of duties in a manner that places emphasis on quality patient care.). You can expect to regularly:

• Check-in/Check-out patients and schedule follow up appointments.
• Accurately enter patient demographic information.
• Scan photo ID’s...

Performs clerical duties to support the daily business activities of the department.

Responsible for the following: answer telephones, greeting patients and processing patients in preparation for clinical visits.

Essential Functions

1. Applies the step-by-step AWAKEN process to consistently fulfill our patients’ needs and

help the Dental Department maintain excellent Patient Satisfaction scores. AWAKEN:

Anticipate, Welcome, Appreciate, and Keep it real, Excellence and Never.

2. Answers telephones, routes call, takes messages and provides routine information to patients

or staff. Responds to all telephone inquiries in a timely and courteous manner.

3. Provides guidance and direction to visitors and patients. Calls for transportation as

necessary.

4. Verifies patient’s demographic and personal information and enters them in the appropriate

EHR program.

5. Verifies insurance...

As a Patient Services Representative, you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Patient Services Representative?

Insert summary section from job description (i.e. The title is responsible for summary of duties in a manner that places emphasis on quality patient care.). You can expect to regularly:

• Check-in/Check-out patients and schedule follow up appointments.
• Accurately enter patient demographic information.
• Scan photo ID’s...

As a Patient Services Representative, you would be crucial to our mission. You would be the first and last ROC employee our patients would interact with. On any given day, you could make patients feel less nervous or scared to visit our providers or make a patient’s day by giving them a warm welcome. If you value respect, optimism, compassion, innovation, and top-notch patient care, you have found your home.

Be a part of our family and contribute to your community in a real and tangible way. Apply now to be a part of something fantastic!

What would you do as a Patient Services Representative?

Insert summary section from job description (i.e. The title is responsible for summary of duties in a manner that places emphasis on quality patient care.). You can expect to regularly:

• Check-in/Check-out patients and schedule follow up appointments.
• Accurately enter patient demographic information.
• Scan photo ID’s...

As a Patient Services Representative for Aurora Behavioral Healthcare San Diego, you’ll facilitate the orderly admission of patients to the organization, balancing the patient's comfort and ease with the organization's operating needs and financial goals.

*Pay Range: $20/hr. to $30/hr.

Full Time Work Schedule :

• Sunday to Saturday, 8 hours, Variable working hours from (7:00 a.m. to 9:30 p.m.)

Responsibilities

• Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
• Responsible for interacting with patients, payers and providers to gather information necessary for...