Parts Service Coordinator
1 Resource Group
Richmond, virginia
1 Resource Group is currently seeking a dedicated and detail-oriented individual to fill the position of Parts Coordinator with experience in heavy equipment construction service to support the Richmond, VA area. As a Parts Coordinator, you will be responsible for providing excellent customer service and support for our parts department.
- Process customer orders and coordinate the shipment of parts
- Respond promptly to customer inquiries regarding parts, pricing, and availability
- Provide product information and technical support to customers
- Resolve customer complaints or issues in a timely and professional manner
- Coordinate with internal departments to ensure accurate and timely order fulfillment
- Maintain accurate records of customer interactions and transactions
- Assist with inventory management and stock replenishment
- Assist in the development and improvement of customer service processes and...