Onsite Benefits Rep

Seeking a dedicated and customer-oriented Benefits Representative to join the team. As a Benefits Rep, you will be responsible for assisting customers with their benefit queries and providing exceptional customer service. This is a full-time position based at our company headquarters in Columbus, with the possibility of remote work in the future.

Duties and Responsibilities:

• Handle inbound and outbound customer calls to address benefit-related questions and concerns
• Assist customers in enrolling or making changes to their benefit plans
• Provide accurate and timely information about available benefits and plan options
• Document customer interactions and update customer records in the company database
• Resolve customer complaints or issues, escalating when necessary
• Collaborate with other team members to ensure the best customer experience
...

Seeking a dedicated and customer-oriented Benefits Representative to join the team. As a Benefits Rep, you will be responsible for assisting customers with their benefit queries and providing exceptional customer service. This is a full-time position based at our company headquarters in Columbus, with the possibility of remote work in the future.

Duties and Responsibilities:

• Handle inbound and outbound customer calls to address benefit-related questions and concerns
• Assist customers in enrolling or making changes to their benefit plans
• Provide accurate and timely information about available benefits and plan options
• Document customer interactions and update customer records in the company database
• Resolve customer complaints or issues, escalating when necessary
• Collaborate with other team members to ensure the best customer experience
...