IT Technician, Level 2

Company Background: 

Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele.  Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations.  

ACS has worked with corporate clients over 30 years including: Mansueto Ventures (publisher of Inc. and Fast Company Magazines), PWXYZ (publisher of Publisher’s Weekly), Lapine Brand Performance Agency, USSC Group, and InterSolutions, among many others!  

Position Background:

ACS is searching for an IT Support Technician to join our team to support our clients in the Exton area.  The IT Support...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

The IT Technician, Level 2 handles remote and onsite service and support needs for our customers. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

Cutting Edge Network Technologies is a growing Managed Services Provider located in Winter Park, Florida. We have been in business for over 22 years and have provided service to hundreds of small businesses. We have refined our culture and built a great team, which is exemplified by our five core values: Exceptional Client Experience, Do the right thing, It's all about people, Today not Tomorrow, Passionate and Determined. Check us out at https://www.cuttingedgenet.com.

Requirements

• IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Microsoft Hyper-V
• Support services for Microsoft related technologies: Windows Server,...

Company Background: 

Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele.  Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations.  

ACS has worked with corporate clients over 30 years including: Mansueto Ventures (publisher of Inc. and Fast Company Magazines), PWXYZ (publisher of Publisher’s Weekly), Lapine Brand Performance Agency, USSC Group, and InterSolutions, among many others!  

Position Background:

ACS is searching for an IT Support Technician to join our team for one of our clients in the Philadelphia area.  The IT...

Company Background: 

Headquartered in Chadds Ford, PA, ACS International Resources (ACS) has provided managed IT services and consulting for over 30 years to our clientele.  Our services include providing fully staffed 24/7/365 NOC and Help Desk Support, project management and implementation support, data warehousing and dashboard development, software development, and strategic consulting services to an array of corporate clients that align with their strategies and operations.  

ACS has worked with corporate clients over 30 years including: Mansueto Ventures (publisher of Inc. and Fast Company Magazines), PWXYZ (publisher of Publisher’s Weekly), Lapine Brand Performance Agency, USSC Group, and InterSolutions, among many others!  

Position Background:

ACS is searching for an IT Support Technician to join our team for one of our clients in the New York area.  The IT Solutions...

We’re currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support services for Client reported problems. Additional tasks include end user support, license tracking, and performing PC and Server maintenance, upgrades and configurations (hardware and software). Monitor customer networks, perform general maintenance activities, and escalation of network critical alarms to Level 3 Systems Engineers. Must be able to work in a highly dynamic environment, either individually or as part of a team. Responsible for phone support of network-based activities, installation and resolution of client related problems remotely.

General Duties

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