IT Technical Support

Interviews will be held onsite at Detroit, MI. Candidates must be available for an in-person interview.

Please note: This is a fully in-person position. Candidates for this role will be required to be ONSITE FIVE (5x) a week in Detroit, MI.

- Local candidates only. Please do not apply if you will need to relocate.

General Summary of Function/Purpose of Position

This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment.  Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products.  Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate...

Order Desk is a multi-channel order management app that helps ecommerce merchants automate, organize, and control their order fulfillment process. Our customers are a mix of new and established merchants in ecommerce, fulfillment companies managing stores for their clients, and internationally recognized people and brands.

About Us:

• We view customer support as essential to making a good product. We consider customer support vital in crafting a great product, so everyone supports our user base, ensuring we stay connected with customers and understand our product inside out.
• We are committed to diversity and inclusion. We are serious about everyone on our team feeling safe, comfortable, heard, and valued at work.
• We are self-funded. We are committed to growing responsibly and working creatively within the constraints of our progress. Our goal is to make...

At Photobooth Supply Co., we call this role a "Customer Advocate" because your mission is to champion our customers' success. We believe that friendly, empathetic, and knowledgeable support can make someone's day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.

This is a technical support role, not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.

What You’ll Do:

• Troubleshoot Complex Issues: Leverage your 1+ years of technical support experience to resolve software-related issues, including analyzing logs to uncover and address root causes.
• Communicate...

USA BASED CANDIDATES ONLY - Read below for a list of eligible states

At Photobooth Supply Co., we call this role a "Customer Advocate" because your mission is to champion our customers' success. We believe that friendly, empathetic, and knowledgeable support can make someone's day, and we’re committed to making every customer interaction—whether via email, phone, or chat—a positive and impactful experience.

This is a technical support role, not your standard customer service position. If you thrive on troubleshooting complex software issues, solving unique problems, and communicating technical solutions with clarity, this could be the perfect fit for you.

What You’ll Do:

• Troubleshoot Complex Issues: Leverage your 3+ years of technical support experience to resolve software-related issues,...

Spectrum is currently hiring for two Field Support Technicians that will support the Force Protection (FP) Products Section at our customer site at Lackland AFB, TX.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Provide technical advice and guidance on system diagnostics, repair and functional check-out procedures to field units, program office personnel and other technicians. Typical responsibilities include coordinating with program office engineers to develop technical solutions for those field level discrepancies which are not addressed by the field level maintenance procedures.
• Work is performed on a bench or on temporary duty to bases throughout the United States. Examples of tasks include, but are not limited to: provide input to configuration control documents as requested by system engineers or PMs, provide suggested changes to engineering drawings, provide suggested changes to field/depot...

Location: Onsite Client Office

*This position is 100% onsite and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location) 

Onsite Locations Available: California (Fremont, Menlo Park)

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

 About the Role:  

A...

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.

The Patient Care Specialist - Technical Support (also titled, Technical Support Specialist) provides technical support to Kestra customers who rely on our medical devices, including patients, medical professionals, as well as sales representatives primarily via the telephone. This role manages day to day incoming patient and Health Care Professional questions, product concerns and participates in the after-hours call rotation...

About us

In addition to working with Native American Tribes to build telecommunications infrastructure nationally, Native Network, Inc. delivers Internet and phone services in Chelan and Douglas counties in Washington state. We have been providing these services over the Public Utilities District’s (Chelan and Douglas) fiber networks since 2016.

Job Overview

The technical support specialist is the person responsible for a variety of activities to install and support the Company’s Internet service end user customers including scheduling and coordination of installations, technical and billing support.

LOCATION: Wenatchee, WA (ONSITE - not a remote position)

Requirements

Responsibilities

• Customer order acceptance and processing
• Scheduling, provisioning and installation (remote and in person as trained/needed) of Internet service
• Answer basic billing...

The House of Mercier is excited to announce an opportunity for a Technical Support Specialist to join our remote team! This role allows you to work from anywhere in the world, making it ideal for those who prefer flexibility in their work environment. We welcome applicants with no previous experience, as we provide thorough training to equip you with the skills needed to excel in this position.

As a Technical Support Specialist, you will act as the primary point of contact for our clients, helping them with their technical concerns and ensuring they receive top-notch support. Your role will involve troubleshooting issues, guiding clients through solutions, and ensuring their overall satisfaction with our services.

Key Responsibilities:

• Respond promptly to customer inquiries via email, chat, and phone in a friendly and professional manner.
• Troubleshoot and resolve hardware and software issues encountered by clients.
• Guide clients...

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We pride ourselves on connecting people to the roles that best suit their skills, aspirations, and lifestyle. As part of our continued growth, we are excited to announce an opportunity for a Technical Support for Travel Services position that requires no prior experience. This role is perfect for enthusiastic individuals who are eager to start their careers in the online media industry. In this role, you will support our clients in navigating various travel-related services, ensuring they have a seamless experience from start to finish. You will work with a dynamic team that values collaboration and innovation, allowing you to develop new skills and gain hands-on experience in technical support and customer service. The ideal candidate will possess a genuine passion for travel, technology, and helping others, and will have the...

Who is Osteoid?

Osteoid is creating the next generation of seamless and connected 3D dental imaging software and solutions that help accelerate the path to digital dentistry. Proven in over fifteen years of use by thousands of labs and dental practices, Osteoid’s software and hardware tools keep dental practices and labs ahead of the curve and allow dentists to competently diagnose any patient scan in 3D. An osteoid is a soft organic element that forms bones in the human body. Just like osteoids in the human body, Osteoid is providing the essential software to dental practice success. Osteoid is a wholly owned dental-focused subsidiary of Anatomage. www.osteoidinc.com.

About the Role

We are looking for a Tier 1 Technical Support representative to join our rapidly expanding Customer Success team. As part of the Customer Success Team, this position will impact the growth of our business and support our ambitious goals for 2025 and...

We are seeking a dedicated and customer-focused Technical Support Engineer to join our team at Stigg. In this role, you will be the first point of contact for our global customers, handling both Tier 1 and Tier 2 technical inquiries. Your primary responsibility will be to ensure our customers have a seamless experience with our SaaS platform, which is built on robust APIs, by troubleshooting issues and collaborating with cross-functional teams to deliver timely solutions. If you are passionate about technology and problem-solving, we want to hear from you.

Responsibilities

• Act as the initial point of contact for Tier 1 and Tier 2 support requests from global customers.
• Diagnose, troubleshoot, and resolve technical issues related to Stigg’s SaaS platform and its API-based functionalities.
• Assist customers in addressing technical challenges with integrations using Stigg’s APIs.
• Collaborate with internal teams...

The House of Mercier is excited to announce an opening for a Remote Technical Support Specialist! This entry-level role is ideal for individuals eager to start their careers in technology without requiring prior experience. As a Remote Technical Support Specialist, you will be responsible for assisting customers with their technical inquiries and troubleshooting issues remotely. We believe in nurturing talent and will provide comprehensive training to equip you with the necessary skills for success. If you are enthusiastic about technology and have a desire to help others, we encourage you to apply!

Responsibilities

• Deliver technical support to customers through various channels, including phone, email, and live chat.
• Help customers diagnose and resolve technical issues related to our products and services.
• Document customer interactions and solutions in our support system.
• Provide clear instructions and guidance to customers on...

Location: Atlanta, GA - United States, Onsite 

*This position is remote and not eligible for relocation.  All positions must reside within the country listed within this job description. 

Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location) 

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

A Triage Specialist is responsible for driving world-class production...

We're IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. IntelliShift provides these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions every day.

The Manager of Technical Support (MTS) is a key member of the Customer Experience team. The ideal candidate will be a IntelliShift solutions expert that can manage the Technical Support team, which is comprised of Tier I and Tier II Technical Support representatives. This position requires strong customer facing and interpersonal skills to manage...

Navarro Research and Engineering, Inc. is hiring a Technical Consultant I (Quality Assurance) in Carlsbad, NM.

Navarro Research & Engineering is an award-winning federal contractor dedicated to partnering with clients to advance clean energy and deliver effective solutions for complex challenges in the nuclear and environmental fields. Joining Navarro means being a part of an exceptional team committed to quality and safety while also looking for innovative strategies to create value for the client’s success. Headquartered in Oak Ridge, Tennessee, Navarro has active programs in place across the nation for DOE/NNSA, NASA, and the Department of Defense.

This position will provide expertise and support in the area of TRU Waste Program Certification Assessments, WIPP QA Assessments and Transportation QA Assessments.

Lead and perform CBFO QA-related assessments (audits and surveillances), with an emphasis on transportation and waste packaging data...