IT Service Desk Specialist
Two95 International Inc.
Portland, oregon
Title: IT Service Desk Specialist
Location: Portland, Oregon
Duration: 11 months Term (Contract)
Roles & Responsibilities
- The person selected to fill this position will be expected to provide quality first level computer help via phone and/or email; (Tier I) incident/problem tracking, escalation and communication; computer access request processing, and IT service request routing and coordination for IT clients across client.
Minimum Qualifications
- The position requires thorough knowledge of PCs, local area networks, peripheral devices and software compatibilities; excellent verbal and written communication skills; demonstrated operating capability in PC programs, operating systems and network utilities.
- Demonstrated attention to detail and a personal emphasis follow-up/follow-though...