System Engineer
AMAX
Fremont, california
*Salary range: $70,000 - $100,000 annually*
- Design and implement complex IT infrastructure solutions based on customer requirements.
- Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
- Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
- Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
- Perform on-site installations, repairs, and maintenance of hardware and software products.
- Communicate with customers to understand their technical issues and provide timely and effective solutions.
- Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
- Collaborate with internal teams to escalate and resolve complex technical issues.
- Stay...