911 Data Collection Specialist
Sinch
N/A
As a member of the Emergency Services team, the 9-1-1 Data Collection Specialist interacts with public safety answering points to gather essential PSAP data, completes data entry into the respective systems, and coordinates with internal and external resources to support 9-1-1 services.
ESSENTIAL FUNCTIONS:
- Act as primary POC for public safety interactions
- Perform PSAP Data Collection: Ongoing with yearly data refresh required in support of Sinch’s 911 solutions
- Maintain accurate and complete PSAP information and data collection records within Sinch databases / systems
- Assist with PSAP 10-digit 24x7 emergency number collection and verification
- Participate in PSAP data reconciliations between Sinch systems, identify errors in the data and take the necessary actions to make corrections as quickly as possible
- Assist w/ workload where needed
- Perform other duties as assigned ...