Full-time
Customer Service Representative-REMOTE
DB-Home Services
Rome, georgia
DB-Home Services is seeking a dedicated Customer Service Representative to join our team. As a crucial component of our customer relations, you will be the first point of contact for clients seeking assistance, and your role will involve addressing inquiries, providing solutions, and ensuring a positive customer experience.
The ideal candidate should have excellent communication skills, a friendly demeanor, and a strong problem-solving ability. You will be responsible for handling customer queries, managing complaints, and working collaboratively with other departments to ensure customer satisfaction.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Provide information and assistance regarding products and services
- Resolve customer complaints effectively and efficiently
- Maintain accurate records of customer interactions and transactions
- Collaborate with other teams to enhance customer...